Error “Windows\System32\Atibtmon.exe Microsoft Visual C++ Runtime Library”.

The error is created via ATI display adapter trying to dim screen when on battery power.

A fix using Win10:

-Click the battery icon in the lower right of task bar

-Click Screen Brightness

-Adjust slider to max brightness

On the same screen:

-Click "Change plan settings" by the selected plan

-Under "On battery" adjust brightness to max

-Save changes

For me, the resolution to this, was to disable a service. I tried several other things before this & nothing worked. Including uninstalling & reinstalling drivers, downloading new ones & updating the C++ library!!

The service i disabled was "AMD external events Utility".

To do this:-  Press the   + R keys. In the box type "msconfig", click ok. 

Click the "services" tab.  Using the mouse tick the box next to "Hide all Microsoft services".

Find "AMD external events Utility"  using the mouse click the box next to it to remove the tick.

Click "Apply" & "Ok" then restart.

This has fixed the issue & there have been no other repercussions from disabling this service. :)

Can't find this setting on power, I use w10.

Hi Diane,

Thank you for posting your question in Microsoft Community.

From your issue description, I understand that you are receiving the error “Windows\System32\Atibtmon.exe Microsoft Visual C++ Runtime Library”. Please let me know if you are not facing this issue.

I can understand the inconvenience caused to you. I will help you resolve the issue!

Note: atibtmon.exe is an Adobe Acrobat Update Service.

Before we proceed with troubleshooting, I would need little information on the issue.

1. When do you exactly receive the error? For Example: when you login to desktop, when you try to run the program, etc.
2. What is the exact or complete error message?
3. Did you install "Adobe Acrobat program" in the computer?

Try the general troubleshooting methods and check after each method:

Method 1: Start the computer in “Clean boot”, to disable startup programs.

a)      Press the ‘Windows + R’ key on the keyboard.

b)      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c)      Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d)      On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e)      On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f)       On the ‘Startup’ tab, click ‘**Open Task Manager’.**In the Task Manager window under startup tab, right click on “atibtmon.exe” which are enabled and select ‘Disable’.

g)      Click ‘OK’, and then click Restart.

Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a)      Press the ‘Windows + R’ key on the keyboard.

b)      In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.

c)      On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d)      When you are prompted to restart the computer, click ‘Restart’.

Method 2: Download and install “Microsoft Visual C++ 2010 Redistributable Package (x86)”:

http://www.microsoft.com/en-us/download/details.aspx?id=5555

If the issue persists, post your reply with results and questions asked as above. We are happy to assist you further with advanced troubleshooting steps!

Hope it helps.

Hello, 

Thank you for your valuable post. I hope a lot of people benefited from this post. 

I tried both method you posted online, I was be able to follow most of the steps, BUT when I get to step f ( method 1 )  where I was supposed to Disable **“atibtmon.exe”,**I didn't see "atibtmon.exe" option.

I went back to second method, I downloaded the application as you asked us to do, but when I complete the download and were to install, it game me a error message which said " 

Please resolve the following:

A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.

"

Now, I went back to the starting point. 

A little about my laptop": 

Edition: Windows 10 PRO

Product ID: 00330-80000-00000-AA809

Processor : AMD Athlon(tm) II P340 Dual-Core Porcessor 2.20 GHz

Installed RAM: 4GB 

System type : 32-bit operating system, x64-based processor

If you or some one else could help me, I would really appreciated. 

Thank you