Why are Windows updates so slow (and long) with Windows 7

Anonymous
2012-01-02T23:18:56+00:00

original title: We'll search the Windows forum for an answerWhy are Windows updates so slow (and long) with Windows 7

I have a new netbook with windows 7 starter.

Last night when I tried to shut down, I got a message about updating and not to shut down.  If I recall correctly, the download consisted of 49 items.

Today when I turned the computer on, after I entered my password, the computer told me to not shut down and stage 3 was in process.

Then it switched to a "Windows 7 Starter" screen (Windows 7 Starter with the windows logo at the bottom of a patterned blue screen, the same screen I get when booting up before the password screen appears.)  There is no other info on the screen.

It has been a couple of hours since the screen appeared and nothing else appears to be going on.  For the first 40 minutes, the hard drive light was on almost constantly, since then there is an occasional "blink" of the hard drive light.

Is this normal?

If so how long should I expect the process to take?

If not, (how would I be able to tell), what happens if I turn the computer off (assuming I can), and is there any way of recovering?

Anything else I should do?

Suggestions:

1.  Provide the user with some indication that something is happening, and show progress so we know its not just locked up.

2.  Offer an option where the user can delay the long configuration (or whatever is happening) so that if the computer is needed for critical work related use, the user won't get fired.

Thanks

tom

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-01-03T15:00:42+00:00

Hi,

 It seems to be an issue with the updates installation.

Please follow the article mentioned below:

An update is not installed successfully when you try to install the update in Windows Vista and Windows 7

http://support.microsoft.com/kb/949358

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

62 additional answers

Sort by: Newest
  1. Anonymous
    2016-02-13T06:02:59+00:00

    And it keeps happening:  In Feb 2016, updates to Win 7 on 2 64bit machines seemed to go OK, but a 32bit machine just hung there.  Restarted update after 45 mins - same result.  Shut down after an hour waiting.  Began again 4 hrs later, same result:  hung there waiting 0Kb 0% done 154Mb to go and 14 updates needed.  Shut down again after 1.5hrs.

    From a user perspective - what **** **** customer service.  Win 7 is still a supported OS, so it's users should have the same support for update as the newer ones.  As to the MS commentary about problems with windows 7 then upgrade to windows 10 - the only problem  I'm having re windows 7 is the MS update servers can't handle it.  If you have a car that the dealer can't maintain in a timely fashion, why would you buy a new one from him?

    Bring back Bill Gates.  This never happened on his watch.  And if it keeps happening his retirement funds in MS shares may well collapse as the users exit stage left.

    Davidk03

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2015-12-22T17:37:33+00:00

    Thanks, your comments contributes for customers request and waiting for solutions!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-12-22T15:43:04+00:00

    This must be the BEST posting and most helpful than ANY post on ANY Forum EVER. Thank You!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-11-15T06:41:57+00:00

    It has happened to me just recently, but found tapping the space bar several times whilst it is configuring quickens the process up.

    Was this answer helpful?

    0 comments No comments