Cannot install/uninstall Microsoft Mouse And Keyboard Center!

Anonymous

Hi, i was having trouble with the Microsoft Mouse and Keyboard Center because it didn't identify my Touch Mouse correctly (listed it as HID-compliant device and not by its name like my Sidewinder X4 keyboard). I uninstalled it from Add/Remove Programs and i also uninstalled the drivers for my mouse AND my keyboard (because it showed a Dual Receiver Device in device manager). I rebooted my computer but when i tried to install the drivers again through the Mouse and Keyboard installation process i got an error message telling me that it was already installed. I uninstalled it again ( the "ghost" of it was still listed in Add/Remove programs) and rebooted. When i tried to reinstall it i got again the message that was telling me that it was already installed. This is when the weird stuff began happening. The program was once again listed in Add/Remove programs (this time with its icon and not just a "ghost"). I tried to uninstall it and got a message telling me that the uninstallation process could not procced because some files of the original installation were corrupted or missing. But now the program was listed in the start menu of Windows and when i double clicked it it began an installation process which stopped immediately returning a message that mkc.msi was missing from a temporary file of My Documents and it could not proceed, So now i cannot neither install nor uninstall the damned thing. I tried to roll back my computer but it didn't solve any problems. I suspect that some registry entries weren't deleted properly during the first uninstallation process. I don't want to mess with the registry by myself at least not until i am sure which registry entries are created by and related with the program. Any help would be appreciated.

Thanks in advance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hello spmisik,

Thank you for asking the Question!

Sorry to know that you face issues with Microsoft Mouse And Keyboard Center . As I get it right you cannot install/uninstall Microsoft Mouse and Keyboard Center.

I need to ask you a few questions in order to assist you in a better way.

1. Does the issue persist with a particular application?

2. Were there any changes (hardware or software) made to the computer prior to the issue?

Run the fixit and check.

**Fix problems with programs that can't be installed or uninstalled**

Reply to us if you face any issues with Microsoft Mouse and Keyboard Center or any other Windows Issue, and I would be glad to assist you again and try to rectify the issue as early as possible.

Have a nice day!

Hope this information helps.

0 comments

67 additional answers

Anonymous

2014-09-25T00:31:35+00:00

Hey there Fahad!

I put a modified version here: https://filetea.me/t1stO9pdxbZSfmgWYM2Qs2mJw

Unzip - go to mousekeyboardcenter / setup64. Run mkc.msi

This version will not check anything. Unfortunately on my system, it did not put it back in my Add/Removes - but it did reinstall the drivers and software.

Good Luck - It is all we have!
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2014-09-22T17:01:42+00:00

Hello, Martin!!

how are you?

I'm having the same issue!

I couldn't uninstall/reinstall MMKC on my OS (Win 7 Home Premium x64)

so if you can help me on this, tell me HOW?

Thank you very much.

Fahad M.

:)
Was this answer helpful?

0 comments No comments
Anonymous

2014-09-15T01:21:05+00:00

Well another post and user- pointing out the complete insanity of this software. This person actually went inside the MSI and found the stupid line of code - yes just one line as part of the setup file and got rid of it. That worked - nice job! Seriously Microsoft - You are Microsoft !!! You once actually worried about user experience - I guess that has long been abandoned, which is why you forced a tablet interface on everyone using a full desktop PC and Windows 8. You want to repeat the IBM hubris fall.... well you are on track!

BTW - if you would like a copy you can install at will - ping me and I'll send you a modified version that will stop the checking. Thanks Drakon for finding this!!!!!!!
Was this answer helpful?

3 people found this answer helpful.

0 comments No comments
Anonymous

2014-09-07T01:50:13+00:00

This is so very very hard to believe from such a large company as Microsoft. I need to reinstall the drivers because the onscreen volume stopped working. Sure enough, removed it from the Programs and Features and now it is gone - but only from Programs and Features! I'm back to it still being installed and not being able to reinstall!! Now I have to go through the whole registry thing and all the other magic. The remove FixIt Does NOT see MMKC - like for so many others also ran into.

Microsoft - really - still at this point in time - really!!!!! Make an uninstall program specifically for this stupid, pathetic, hapless, wretched MMKC software! Read this post from Ray (thanks for the mention Ray): http://raywoodcockslatest.wordpress.com/2014/02/04/uninstall-mmkc/

**DO you really think your customers should be going though this to remove or reinstall your software!!!! Really!!!**Come on - do better!!
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments