Cannot install/uninstall Microsoft Mouse And Keyboard Center!

Anonymous
2012-11-12T11:35:47+00:00

Hi, i was having trouble with the Microsoft Mouse and Keyboard Center because it didn't identify my Touch Mouse correctly (listed it as HID-compliant device and not by its name like my Sidewinder X4 keyboard). I uninstalled it from Add/Remove Programs and i also uninstalled the drivers for my mouse AND my keyboard (because it showed a Dual Receiver Device in device manager). I rebooted my computer but when i tried to install the drivers again through the Mouse and Keyboard installation process i got an error message telling me that it was already installed. I uninstalled it again ( the "ghost" of it was still listed in Add/Remove programs) and rebooted. When i tried to reinstall it i got again the message that was telling me that it was already installed. This is when the weird stuff began happening. The program was once again listed in Add/Remove programs (this time with its icon and not just a "ghost"). I tried to uninstall it and got a message telling me that the uninstallation process could not procced because some files of the original installation were corrupted or missing. But now the program was listed in the start menu of Windows and when i double clicked it it began an installation process which stopped immediately returning a message that mkc.msi was missing from a temporary file of My Documents and it could not proceed, So now i cannot neither install nor uninstall the damned thing. I tried to roll back my computer but it didn't solve any problems. I suspect that some registry entries weren't deleted properly during the first uninstallation process. I don't want to mess with the registry by myself at least not until i am sure which registry entries are created by and related with the program. Any help would be appreciated.

Thanks in advance

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-11-13T05:19:25+00:00

Hello spmisik,

Thank you for asking the Question!

Sorry to know that you face issues with Microsoft Mouse And Keyboard Center . As I get it right you cannot install/uninstall Microsoft Mouse and Keyboard Center.

I need to ask you a few questions in order to assist you in a better way.

 1. Does the issue persist with a particular application?

 2. Were there any changes (hardware or software) made to the computer prior to the issue?

Run the fixit and check.

**Fix problems with programs that can't be installed or uninstalled** 

Reply to us if you face any issues with Microsoft Mouse and Keyboard Center  or any other Windows Issue, and I would be glad to assist you again and try to rectify the issue as early as possible.

Have a nice day!

Hope this information helps.

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  1. Anonymous
    2014-10-05T01:57:56+00:00

    currently, I can find MMKC

    in my Programs and Features list

    as well in any uninstalling softwares

    on my OS.

    Excellent - so glad it worked!  Really hard to believe we all have to go through this!!  There must be absolutely no internal process for the Microsoft employees monitoring this forum to submit issues - or they are not even trying to submit this issue.  I have never seen an install so pathetic as this, nor an uninstall process so bad.  I'm still in shock that this is actually Microsoft.  Seriously one line of code - it really needs more than just that, but at least they could have done the very minimum to support their customers.  No, not even the very minimum was done in over a year.  And they still sell these keyboards!

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  2. Anonymous
    2014-09-30T12:31:01+00:00

    Thanks a lot to your reply, Martin :)

    I've tried the link you've put, but I got nothing!

    can you please reupload the file on another

    sharing server such as MediaFire?

    Again, thank you very much

    for your help.

    Fahad .M :)

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  3. Anonymous
    2014-09-22T17:01:42+00:00

    Hello, Martin!!

    how are you?

    I'm having the same issue!

    I couldn't uninstall/reinstall MMKC on my OS (Win 7 Home Premium x64)

    so if you can help me on this, tell me HOW?

    Thank you very much.

    Fahad M.

    :)

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  4. Anonymous
    2014-07-30T02:54:17+00:00

    I want the Mouse and Keyboard Center and it's drivers GONE GONE GONE!!I

    I want my 5 banger PROGRAMABLE INTELITYPE MOUSE BACK. 

    THIS MOUSE IS FOR SALE ON AMAZON FOR $500.00, MY PC REFUSES TO ACCEPT THE CD.

    THIS MOUSE HAS WORKED JUST FINE TILL NOW

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