Touchpad not working on Windows 8

Anonymous
2012-11-08T17:55:00+00:00

My touchpad is not working after upgrading to Windows 8 Professional. I have a Lenovo Ultrabook u300s, the

touchpad i believe is Cypress Trackpad. The mouse cursor simply doesnt move but I notice if I click the button it will response. I have installed the latest driver from manufacturer support website. The only way

i can get it work is to remove the driver, but the standard drivers by Windows doesn't have the palm detection. Notice also the key button (F6) to disable the touchpad doesnt work anymore

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-04-05T10:02:45+00:00

Hi 

I just had this problem with my Packard bell windows 8 laptop, i tried different ways to sort it and nothing worked. i went onto my laptop settings and i had locked my touch pad without realizing and now it works fine, might be worth checking. hope this helps.

Was this answer helpful?

90+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2013-05-04T03:48:15+00:00

This was so simple to fix. Anyone who is having this problem, just look at your function buttons on your laptop. If yours is anything like mine, then you have to press fn before pressing f2. If so, then, look at the keys and there is one with a little image of a mouse/no-mouse. On mine, it is key f5. When pressed without the fn button it locks the mousepad. With that said, I inadvertently locked my mouse after trying to press f5 to refresh a webpage. Hit it just once, and the lock comes off.

That is a seriously pesky feature...

Was this answer helpful?

80+ people found this answer helpful.
0 comments

84 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2015-07-02T09:52:42+00:00

    Thanks for this - you are right, what a daft feature!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-02-24T05:19:27+00:00

    Wonderful! I had the same problem on my Toshiba Satellite Laptop. I did as you instructed and it worked. Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-09-01T00:53:52+00:00

    So i looked on my keys and ot freaking worked im toooo pumped lol thankk you guys mines worked it was FN button first then you press F3 on my kind of laptop

    Was this answer helpful?

    0 comments