Unknown Device - USB error Code 43

Anonymous

Dell XPS m1330 running Win7 Pro 32-bit, service pack 1.

I have had this problem seemingly forever but have been ignoring it, as it doesn't seem to affect the performance of my laptop, but now I'm wondering why it has happened.

I have 7 Intel ICH8 host controllers, a Microsoft Keyboard and Mouse driver, USB Composite Device, USB Mass Storage Device and 7 USB Root Hubs that all seem to work fine, I have no problems using any devices I plug in to the machine, but there is an Unknown Device, with no hardware/device details available, reporting a Code 43.

I have uninstalled and reinstalled all the USB drivers, didn't help, in fact it made it worse as it seems to have lost my fingerprint reader (the reader is installed but apparently not connected to anything). There are no new driver updates. I have no idea what the Unknown Device is referring to, other than Port#0002 Hub#0001.

As I said, all external USB ports work fine, and until I tried fixing it, the Fingerprint reader was fine as well, I don't know what else should be on USB, so don't know what to fix.

Any help?

Chris

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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43 answers

Anonymous

2017-12-29T02:11:24+00:00

USB\DEVICE_DESCRIPTOR_FAILURE
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Anonymous

2017-10-17T10:33:18+00:00

IUSB3\ROOT_HUB30&VID_8086&PID_9CB1&REV_0003&SID_06B01028

IUSB3\ROOT_HUB30&VID_8086&PID_9CB1&REV_0003

IUSB3\ROOT_HUB30&VID_8086&PID_9CB1
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Anonymous

2016-10-04T06:40:35+00:00

its not working to me, the eror stey on
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Anonymous

I have the exact same problem and the EXACT same details as Eskimo9 when I looked! (And I tried the useless uninstall BS advice already)

Hardware Ids:

USB\UNKNOWN

Compatible Ids

USB\UNKNOWN

Device Class

USB

Device Class GUID

{36fc9e60-c465-11cf-8056-444553540000}

Driver Key

{36fc9e60-c465-11cf-8056-444553540000}\0015

EVERYTHING is the same but I'm not on a Dell. It's a custom-built with a Sabertooth board. Intel(R) Core(TM) i7 CPU960 @ 3.20GHz (8 CPUs), ~3.2GHz

So got any bright ideas why we're seeing the EXACT SAME details? I can't help notice you haven't replied with any kind of advice for over two months.

System

			-	Provider	<br>	---	---	<br><br><br><br>				[ Name]	Microsoft-Windows-Kernel-PnP	<br>	---	---	---	---	---	<br><br><br><br><br>				[ Guid]	{9C205A39-1250-487D-ABD7-E831C6290539}	<br>	---	---	---	---	---

				EventID	411	<br>	---	---	---

				Version	0	<br>	---	---	---

				Level	2	<br>	---	---	---

				Task	0	<br>	---	---	---

				Opcode	0	<br>	---	---	---

				Keywords	0x4000000000000000	<br>	---	---	---

			-	TimeCreated	<br>	---	---	<br><br><br><br>				[ SystemTime]	2016-09-19T05:54:58.247265600Z	<br>	---	---	---	---	---

				EventRecordID	350	<br>	---	---	---

				Correlation	<br>	---	---

			-	Execution	<br>	---	---	<br><br><br><br>				[ ProcessID]	4	<br>	---	---	---	---	---	<br><br><br><br><br>				[ ThreadID]	2432	<br>	---	---	---	---	---

				Channel	Microsoft-Windows-Kernel-PnP/Configuration	<br>	---	---	---

				Computer	DESKTOP-N23QNT6	<br>	---	---	---

			-	Security	<br>	---	---	<br><br><br><br>				[ UserID]	S-1-5-18	<br>	---	---	---	---	---

-	EventData

		DeviceInstanceId	USB\VID_0000&PID_0001\6&35ce3f08&0&3

		DriverName	usb.inf

		ClassGuid	{36FC9E60-C465-11CF-8056-444553540000}

		ServiceName

		LowerFilters

		UpperFilters

		Problem	0x2b

		Status	0x0

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Anonymous

2016-06-02T10:09:56+00:00

USB\DEVICE_DESCRIPTOR_FAILURE
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