Can't create recovery drive on this PC

Anonymous
2012-11-10T16:19:44+00:00

Hi guys,

Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

Uh?

Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.

Ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-16T02:23:36+00:00

    Yesterday I tried to do a recovery drive on my new Lenovo Yoga 2 Pro and didn't have the proper size USB drive, so I canceled out.  After freeing up a 16GB USB drive (minimum required) to the backup I started the process over, then noticed "Copy the recovery partition from the PC to the recover drive" check box was grayed out and receive the following message "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

    I knew that I had blew away the recovery partition, so I tried the following:  reagentc /enable

    and now the check box is able to be checked.  

    Follow these instructions to make the recovery drive:

    Step 1: Connect a USB drive to the computer and backup all data before proceeding to the next step as the drive will be erased during the process.

    S tep 2: Switch to desktop mode. Press Windows + R keys to launch Run dialog. In the dialog type control.exe and then press enter key to launch the Control Panel.

    Step 3: Click on change View by to Small Icons to view all tools and options. Click on Recovery to launch Recovery window.

    Step 4: Next, click on Create a recovery drive option. Click Yes for the User Account Control prompt to launch Create a recovery drive wizard. If you are asked to enter the admin password, please do so.

    Step 5: Click Next button, the wizard will scan the computer for all connected USB drives.

    Step 6: In the following screen, select the USB drive that you wish to use as recovery drive and then click Next button, and finally click Create button. Windows will transfer required files onto the drive and the recovery drive should be ready.

    Note: For what it's worth, I am not a Microsoft employee or any other manufacture employee, so please take the time to vote for this if it has helped you; this lets others know that it is a valid fix for this problem!

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  2. Anonymous
    2014-08-18T12:56:17+00:00

    Hello Guys

    I Have this issue and after these steps the problem is solved::

    Open command prompt in elevated mode and type:

    reagentc /disable

    reagentc /setreimage /path \?\GLOBALROOT\device\harddisk0\partition1\Recovery\WindowsRE

    reagentc /enable

    Try to use Recovery Disk Creator again.

    Hope if this help

    Thanks

    Sorry but I don't have WindowsRE. Would this work in WindowsPro 8.1?   Also I don't have recovery partition but I also didn't have one in Windows 7/8 and it worked fine. It only started to fail in Windows 8.1

    This works in 8.1 (RE = Recovery Environment), but you need to select the right partition in case Windows isn't installed to the first drive (number 0). Usually it is, though.

    I had the same problem as the topic starter with recovery drive creator, for some reason WinRE directory was set to point at wrong partition. You can check it with reagentc /info .

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  3. Anonymous
    2014-08-30T18:51:08+00:00

    hi sandeep

    i'm also having the same problem 

    when we follow your procedure we reach upto all steps but finally we are not able do that 

    thanks for info.

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  4. Anonymous
    2015-01-06T21:33:38+00:00

    Hello - I do not have a reply but a question.  I have a HP Envy TouchSmart SE and am trying to create a recovery disc on a USB.  Following destructions (not a typo), "Need USB less than 32gb (and not for Windows 8.1), but larger than the size of source files".  I tried using a clean 4gb, then was prompted that I needed a 32gb.  This is a contradiction (ergo "destructions).  My USB did appear in Removable Storage Section", so that doesn't appear to be the problem.  Any answers or suggestions?  Thank you.

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  5. Anonymous
    2015-01-06T21:57:25+00:00

    Who's instructions are you looking at? try reffering to the MS help and support sites above OEM manuals - they put a bit more effort in.

    Sounds like a bad translation in the manual. possibly some confusion around the word 'minimum' to 'less than. 4Gb would not be enough. 32Gb sounds a lot to me, but if thats including OEM software etc, then probably not excessive.

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