Can't create recovery drive on this PC

Anonymous
2012-11-10T16:19:44+00:00

Hi guys,

Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

Uh?

Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.

Ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-03-04T07:07:14+00:00

    I've tried this several times and keep getting the same msg. can't create a recovery drive on this pc. i have tried several different usb drives and an external hard drive

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  2. Anonymous
    2017-03-14T03:42:31+00:00

    To get the "required files" (Windows 8).....

    1. Run an elevated command prompt
      1. Click on the start menu
      2. Type CMD
      3. Right Click and choose "Run as Administrator"
    2. At the C:\Windows\System32> prompt type 

    reagentc /enable

    and then press enter.  Hopefully you will get the words "operation successful"

    You can now successfully run RecoveryDrive.exe to make a Recovery USB.

    If it still doesn't work, start researching reagentc /disable, reagentc /setosimage and reagentc /enable.  This is the tool that will help you resolve the issue.

    The steps I outlined above, worked in my case.

    If reagentc /enable does not work when you first try it, run reagentc /disable and then run reagentc /enable again. If you get a message along the lines of "operation successful," you're all set! Go ahead and create a recovery drive.

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  3. Anonymous
    2017-04-13T02:01:41+00:00

    I have the same problem.

    Seems most people don't know and are unhelpful and Microsoft are just as bad.

    i have searched the internet for the solution.no one knows and I guess by the look of it the people who reply have never replicated this problem.

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  4. Anonymous
    2017-04-13T02:04:23+00:00

    does nothing . It just replies with a Re image not found

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  5. Anonymous
    2017-10-05T07:31:22+00:00

    You must know that everyone who asked the question, did the very same procedure, so you really didn't answer the question and surely others may have noticed that also. The 'helpful' procedure you outline is almost insulting, as it assumes that we didn't do what you outlined to do, which is the only way to have gotten the message that it was unable to create the drive due  to required files missing. That message is the result of trying to create a recovery USB drive but having a problem with a requirement it seems unabl;e to tell us about, as in which files are missing. It's like having been punched in the nose and asking a nurse, I'm bleeding profusely, what do I do, and she says, well it looks as though you have an injury to your face, it's bleeding. The question was how do I respond to an injury for which my expertise is limited and I've done what I can do, so please advise me what to do next. The nurse is answering a question that was not asked, and to be bleeding so, I must know it, cuz I'm asking the question.

    Either tell us which files are missing or how to find which ones are missing, STOP answering questions no one asked. The question is in the asking and the result of having gone through the procedure. AAAARRRRGGGHHH!!! god you 'experts' piss me off. If you don't send us on a merry link chase that takes us back where we started, or you're so cryptic, it'd be better to go to a site that asks the question in a language we don't speak. results are the same.

    Thank you.

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