Can't create recovery drive on this PC

Anonymous
2012-11-10T16:19:44+00:00

Hi guys,

Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

Uh?

Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.

Ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-10-18T12:39:15+00:00

    I just tried following the instruction , but I still cant create a USB recovery.  I get a message "cant create recovery disc at this time"

    Is there antother thing I can do.  The computer is brand new

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  2. Anonymous
    2015-10-18T13:06:29+00:00

    I tried using this and have not been successful. , but second line give me this error " REAGENTC.EXE: The specified path was not found."

    Is there any other way.

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  3. Anonymous
    2015-10-29T03:35:43+00:00

    You tell me.  I'm looking at a requester/window that says "Some required files are missing. To trouble shoot your problems when your PC can't start, use your Windows installation disk or media".  It doesn't say what file are missing.  I need someone to tell me what files are missing and how I can restore them.

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  4. Anonymous
    2015-10-30T21:34:33+00:00

    Hi Carlos J. S. A.,

    Thanks for posting in Microsoft Communities. Follow these steps and check:

    Step 1: Connect a USB drive to the computer and backup all data before proceeding to the next step as the drive will be erased during the process.

    S tep 2: Switch to desktop mode. Press Windows + R keys to launch Run dialog. In the dialog type control.exe and then press enter key to launch the Control Panel.

    Step 3: Click on change View by to Small Icons to view all tools and options. Click on Recovery to launch Recovery window.

    Step 4: Next, click on Create a recovery drive option. Click Yes for the User Account Control prompt to launch Create a recovery drive wizard. If you are asked to enter the admin password, please do so.

    Step 5: Click Next button, the wizard will scan the computer for all connected USB drives.

    Step 6: In the following screen, select the USB drive that you wish to use as recovery drive and then click Next button, and finally click Create button. Windows will transfer required files onto the drive and the recovery drive should be ready.

    Let us know if you need further assistance. We will be happy to help you.

    Thanks.

    I have already done this and I get "We can't create a recovery drive on this PC

                                                              Some required files are missing."

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  5. Anonymous
    2015-10-31T03:25:39+00:00

    Try creating a Recovery Drive on another working machine of a similar operating system.

    You are only trying to create a bootable USB drive, or DVD, to boot from on the occasions that Windows fails to start.****

    This is all a Recovery Drive will allow you to do.  Create Recovery Drive and use that to boot from in a faulty machine and try accessing the advanced startup options/safe mode.

    How To Access Advanced Startup Options in Windows 8, 8.1, or 10.

    http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm

    You can access the advanced startup options/safe mode menu by:

    Depressing the Shift Key while clicking on Restart at the Login Screen (Bottom right corner).

    Manually shutting down (forcibly) three times in a row will bring you to the same screen.

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