Hi Carlos J. S. A.,
Thanks for posting in Microsoft Communities. Follow these steps and check:
Step 1: Connect a USB drive to the computer and backup all data before proceeding to the next step as the drive will be erased during the process.
S tep 2: Switch to desktop mode. Press Windows + R keys to launch Run dialog. In the dialog type control.exe and then press enter key to launch the Control Panel.
Step 3: Click on change View by to Small Icons to view all tools and options. Click on Recovery to launch Recovery window.
Step 4: Next, click on Create a recovery drive option. Click Yes for the User Account Control prompt to launch Create a recovery drive wizard. If you are asked to enter the admin password, please do so.
Step 5: Click Next button, the wizard will scan the computer for all connected USB drives.
Step 6: In the following screen, select the USB drive that you wish to use as recovery drive and then click Next button, and finally click Create button. Windows will transfer required files onto the drive and the recovery drive should be ready.
Let us know if you need further assistance. We will be happy to help you.
Thanks.