Can't create recovery drive on this PC

Anonymous
2012-11-10T16:19:44+00:00

Hi guys,

Just tried to create a recovery USB drive. But I find that "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

Uh?

Is a fresh Windows 8 x64 (RTM) installation. Only thing that I can think of is it has UEFI and Secure Boot enabled.

Ideas?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-11-11T08:23:11+00:00

    Hi Carlos J. S. A.,

    Thanks for posting in Microsoft Communities. Follow these steps and check:

    Step 1: Connect a USB drive to the computer and backup all data before proceeding to the next step as the drive will be erased during the process.

    S tep 2: Switch to desktop mode. Press Windows + R keys to launch Run dialog. In the dialog type control.exe and then press enter key to launch the Control Panel.

    Step 3: Click on change View by to Small Icons to view all tools and options. Click on Recovery to launch Recovery window.

    Step 4: Next, click on Create a recovery drive option. Click Yes for the User Account Control prompt to launch Create a recovery drive wizard. If you are asked to enter the admin password, please do so.

    Step 5: Click Next button, the wizard will scan the computer for all connected USB drives.

    Step 6: In the following screen, select the USB drive that you wish to use as recovery drive and then click Next button, and finally click Create button. Windows will transfer required files onto the drive and the recovery drive should be ready.

    Let us know if you need further assistance. We will be happy to help you.

    Thanks.

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  2. Anonymous
    2012-11-11T21:01:14+00:00

    Sandeep, that reply does not answer the question.  I am having this same problem.  I tried to mount the Win8 iso that I originally downloaded from MS, but this recovery program would not detect it.

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  3. Anonymous
    2012-11-11T22:16:49+00:00

    Hi Sandeep,

    Uhmmm... That would be HOW to do it. But as previously stated, the wizard reads "We can't create a recovery drive on this PC. Some required files are missing. To troubleshoot problems when your PC can't start, use your Windows installation disc or media."

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  4. Anonymous
    2012-12-15T16:51:29+00:00

    Hi:

    I tried this routine but it told me I could not create the driver because files were

    missing.

    What files?

    Tnk

    John Menzies

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  5. Anonymous
    2012-12-19T21:06:50+00:00

    Please answer the question or find a fix to the problem.

    I am having the same problem with a new windows 8 install.

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