this is my contact with phone chat support....simply unbeliavable. they have no **** clue what they doing..
Nishkarsh K: Hello, thank you for contacting B2X support for your Microsoft device. How can I help you?Me: c101b000Me: fix my phoneMe: apps will not downloadNishkarsh K:1Nishkarsh K: OK thank you.Nishkarsh K: Can you please provide me with more details regarding the issue you are facing?Me: i cannot download any apps. i get error code c101b000Me: since fridayNishkarsh K: Due to technical issue it take some time to fix.Me: so fix itNishkarsh K: I apologize for the inconvenience caused to youMe: whats the problem..my phone or the store?Nishkarsh K: Its a server issue that takes some time to resolve.Me: community thread 4 years old..you would think yall figured it out by nowMe: yall should put an update on community or something to let people now what the **** is going onMe: so my options are nothing but wait?Nishkarsh K: I am not able to get that can you elaborate.Me: what are my options to fix it? not a damn thing but wait?Nishkarsh K: I apologize for the inconvenience caused to you but the issue is with the server that's why it take some time.Me: days aint enough timeMe: no more windows phone crap.Me: why dont yall guys ever look at the community support page.. yall just leave the masses with nothing to go onNishkarsh K: It is a network issue so try to contact your internet service provider.Me: it has nothing to do with my ispMe: are you serious?Me: contact my isp?!Me: all of sudden my isp gonna block apps?!Me: Its a server issue that takes some time to resolve.Me: whos server? yours?Nishkarsh K: Your internet service provider.Me: my ****Me: its a server issue that takes some time to resolve. but contact my isp..for what?!Nishkarsh K: I would request you please do not use profanity over the chat. This is a professional chat.Me: funny how on the community support there are new threads being made since this weekend. but we all using same isp hihMe: huh*Me: but my roomate with different phone has no issues downlaod apps to there phoneMe: but its my isp huhNishkarsh K: Contact your ISP to get rid of this error code.Me: my isp has nothing to do with my phone what are you talking aboutNishkarsh K: As it is with the network they will be helping you.Me: how can my isp block apps from being downloaded?Nishkarsh K: It is not with the phone , it is with the network. Your phone is all good.Me: but all the threads being made are using the same isp?Me: thats is simply impossibleNishkarsh K: Okay , in that case I would request you that please wait for a day or two .Nishkarsh K: As our technical support team is also working on this issue along with the network providers in trying to get the issues resolved .Me: no you aintNishkarsh K: I do.Me: its my isp rightMe: insaneMe: its your storeNishkarsh K: At the moment , we can only wait .