What does the error code c101b000 represent?

Anonymous
2012-05-17T03:21:25+00:00

I was getting this error code as I was attempting to install an application from the Marketplace. The application will download perfectly, but when it tries to install the application, it would continuously give me this same error code. This occurred on multiple application installation attempts, so I know it is not a problem with one specific application that I am attempting to install. I am completely lost on what in the world this might be. I need help here.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

230 answers

Sort by: Oldest
  1. Anonymous
    2013-07-14T06:27:30+00:00

    Welcome in the wrong Microsoft club

    If by club you mean this site, then this is actually the best 'club' to be in if you're looking for an answer.

     

    If you mean Microsoft as a whole is the wrong club, then you're not helping anyone here that's looking for answers. After all, this site is called "answers".

     

     

    Back ontopic. Am installing the second app update through my regular dataconnection right now, will keep you guys posted.

     

    In case it makes any difference, before I did my last successful app update install I:

    • cancelled (not pause) all downloads that had been started (in other words: cleared the "downloads" screen)
    • disabled WiFi, NFC, Bluetooth etc., all except the basic data connection
    • rebooted the Phone (keep the power button pressed for a few seconds until it asks to slide down to turn it off, then do so and start it again)

      all previously disabled services should still be disabled when it reboots

    • entered my sim password
    • went immediately to the store and started only 1 download
    • wait for it, takes much longer without WiFi
    • switched to this site a couple of times and loaded a few pages (that didn't interfere with a successful download)

    voila, it installed

    i havent this error and i resolve  by mistake i think, im download and install skydrive and i give error c101.., but in this morning i conect my mobile to the pc (i have instal skydrive to pc) and i tried to downlod in my telefon skydrive (conected to pc) skydrive and i install... SURPRISE it works .

    i dont know is procedure is correct but its work. if anybody treid this method post here to everybody  use..

    ps: i download with WIFI connection

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-07-14T07:15:21+00:00

    Hi all, this error codes c101b000 refers to a microsoft issue with the market place. It has been rectified now. And if you click the link you can find out if this happens again what they are doing to rectify it.

    http://support.xbox.com/en-US/xbox-live-status

    I got this from a microsoft advisor last night.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-07-18T20:07:12+00:00

    But i'm still facing the same issue. any application which either is trying to install or update is facing a connection error issue.

    is market place issue still on???

    Thanks,

    -Vikas.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-07-18T20:16:25+00:00

    But i'm still facing the same issue. any application which either is trying to install or update is facing a connection error issue.

    is market place issue still on???

    Thanks,

    -Vikas.

    I have checked the site (http://support.xbox.com/en-US/xbox-live-status) and it shows it as working. Maybe if your screen lock / times out you cant continue download. n Windows phone > Settings > Wifi (scroll down to 'Advance') Click on enable wifi / connection during screen lock / time out and that should help.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-07-18T21:03:06+00:00

    I had this error which appeared just the same as steelerfan27 today and I resolved it with a reboot.

    >>App Name

    >>There is a problem completing your

    >>request,  Try again later.

    >>

    >>Error code:  c101b000

    >>

    >>***retry***  ***close***

    >>

    >>when I hit retry, it downloads 50% and reverts back to the same loop....  when I hit close, it

    >>closes the window......

    It repeated several times so I powered off my phone and when I powered it on again the app installed fine.

    I have a Nokia Lumia 920.

    Paul

    Was this answer helpful?

    0 comments No comments