"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-10-29T20:09:22+00:00

    Give this a try.

    For Hyperlinks not working, see below

    http://support.microsoft.com/default.aspx?scid=kb;en-us;310049

    Hope this helps.

    Idiot! Thanks for nothing...literally.

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  2. Anonymous
    2017-11-17T21:40:07+00:00

    Thank you Pradeep.  Fix method 1 worked for me (with Windows 10, MS Outlook 2013).  I can now set either Firefox or Chrome as the default browser, and the email hyperlink opens correctly, without the message "your organization's policies are preventing us..."  This worked on 2017/11/17.

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  3. Anonymous
    2017-11-30T15:19:56+00:00

    This does not work for Windows 10, or you do not have IE as your browser or you dont have another computer to import a registry key from.  SO, what can I do ...

    This is something Microsoft did and needs to provide a fix for ANY browser and if this is our only computer!  REALLY?

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  4. Anonymous
    2017-11-30T17:44:41+00:00

    This is what worked for me. In control panel under programs and features, I selected turn windows features on and off, and checked the box Internet Explorer 11, and my problem was solved.

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