"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-09-27T20:21:32+00:00

    In my case I found hat it was my logitech mouse software, I removed it and it worked fine, so did the mouse.

    Micky

    Interesting: I have a new laptop (see my reply to Pradeep) but still the Logitech Mouse. However, I haven't installed any special software for the mouse, just took the Windows defaults.

    Best

    A

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  2. Anonymous
    2017-09-27T20:41:10+00:00

    I did not install the software either, it did it on its own! Go to Control Panel/programs and Features and see if you have any Logitech programs installed or it could be any new programs you have installed.

    Micky

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  3. Anonymous
    2017-09-27T21:29:06+00:00

    Just have to go to control panel and in programs  make sure to check the box Open internet  explorer on the desktop  is checked. 

    This work and you can still use Edge.

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  4. Anonymous
    2017-09-28T08:52:39+00:00

    I haven’t got a mouse on my laptop, I use the touchpad. Interestingly the problem disappeared at couple of days ago, it has gone like it appeared with no input from me!

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