"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-05-25T05:03:48+00:00

    My Fix.

    After each step I exited Outlook and opened again....

    The first steps did not resolve the issue, but were part of my process....

    1. REG ADD HKEY_CURRENT_USER\Software\Classes.htm /ve /d htmlfile /f
    2. Default programs -> Set your default programs -> Chrome -> Choose defaults ->
    3. Check things that should open in Chrome (aka you probably don't want mailto going to chrome, if you have outlook)

    These steps resolved the issue:

    1. Default Programs -> Set program access and computer defaults -> Custom -> Choose a default web browser -> ...
    2. Google Chrome -> OK
    3. Mozilla Firefox (or anything besides Chrome) -> OK
    4. Google Chrome -> OK

    This issue affects various office components, excel, sharepoint, outlook, etc.

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  2. Anonymous
    2016-06-30T18:31:18+00:00

    Which of those fix-it options deals with

    "Your organization's policies are preventing us..."?

    I have tried several. Some refulse to run, others deal with different matters.

    This is about as clear as Bill Gate's population solutions.

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  3. Anonymous
    2016-07-08T15:42:55+00:00

    I tried everything here nad nothing works for me.  I'm still with this popup.

    Any idea ?

    Outlook 365 ProPlus!

    Thank you

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  4. Anonymous
    2016-07-15T11:41:53+00:00

    I was finally able to fix it in Windows 8 by:

    • Close IE, Outlook
    • Installing another browser (like Firefox)
    • Set it as Default
    • Close it
    • Open IE, let it get set as Default
    • Close it
    • Now try Outlook

    From there you can see what browser you like (and tell it not to try to set itself as default each time it starts).

    You are the MAN! 

    No it's not working sorry!

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