"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

116 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-11-03T15:47:48+00:00

    This worked like a charm. I didn't think of it before but after reading the posts I realized that I did uninstall Chrome around the time this started occurring.

    I was able to fix this in Windows 10 by:

    • Set Firefox as Default app/program for Web Pages.
    • Set Edge as Default app/program for Web Pages.
    • Re-Started Outlook and attempted to open Link.

    Links now work fine.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2015-10-24T11:34:29+00:00

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2015-09-24T02:28:33+00:00

    Try this. it's workable to me.

    https://support.microsoft.com/en-us/kb/310049

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2015-08-11T22:37:57+00:00

    I have this problem but it is now fully resolved.  The Hyperlinks were restored using Microsoft Fixit 20056 I found in what seems to be an archived page..... it worked, which was the main thing :)   Checkout   https://support.microsoft.com/en-gb/kb/310049

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments