"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2018-07-19T09:43:55+00:00

    Hi Guys and Gals

      Thanks for the suggestions - your dedication to picking up the pieces for multinationals stuff-ups is appreciated..  Sorry, but the edit reg didn't work -  best suggestion so far is to reconfigure my Laptop - this from a paid professional.

    Interesting.  Someone wrote the stuff that messed up my computer - someone out there knows what is going on.

    Someone else earns big bucks in MS and they don't want to know about problems that don't earn them any money.

    Google has just been fined $7.3Bn for monopoly. Good on the EU for kicking them hard - time to take some of these W****** down for the lack of support for the programs they sell and make big bucks on.

    Sorry if my rant offends anyone - get over it.

    Mike Rush

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  2. Anonymous
    2018-07-17T08:53:16+00:00

    This is the Windows 7 Community, you should look for assistance in the Windows 10 Community.

    Click this link to be transported to the Windows 10 Community:

    https://answers.microsoft.com/en-us/windows/forum/windows_10

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  3. Anonymous
    2018-07-17T08:02:00+00:00

    "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

    when trying to open a hyperlink.  I don't have a help desk on my home/office computer.  I'm running Windows 10 and my browser is MS Edge.  The solution I saw at this site referred only to various versions of Internet Explorer.

    Hope you can help.

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  4. Anonymous
    2018-06-26T05:55:20+00:00

    Run ---> regedit ---> Computer\HKEY_CURRENT_USER\Software\Classes\ ---> .htm

    Right Click the name (Default) and select Modify

    Change Value data to htmlfile

    Do this for .html, .shtml, and .xhtml as well.

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