"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-12-15T21:00:35+00:00

    Hello Sir/madam;

         My name is Mitul Parikh.

        I created 61 worksheets in 1 Excel 2013 workbook, I created hyperlinks for first 4 worksheets , though  there are several worksheets which are mostly blank and I need to practice Excel  formulas & functions  from 1 book that I purchased.  but, it is giving me following error message.

         "Your organization's policies are preventing us from completing this action for you, for more info, please contact your help desk. 

    Can anybody PLEASE tell me how to solve  above hyperlink problem in Excel 2013 ?

    PLEASE email me at ******@yahoo.com.

    THANK YOU VERY MUCH IN ADVANCE.

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  2. Anonymous
    2017-12-12T12:15:16+00:00

    open regedit and check:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open

    AND 

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command

    the data column for the open reg should say &Open

    the data column for the command reg should say htmlfile

    On my version of the error I didn't have the open or command entries, you can just right click new...  type the names and follow the structure of the other registry entries

    Hope this helps.

    Cheers

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  3. Anonymous
    2017-12-01T01:44:28+00:00

    This is what worked for me. In control panel under programs and features, I selected turn windows features on and off, and checked the box Internet Explorer 11, and my problem was solved.

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  4. Anonymous
    2017-12-01T01:38:46+00:00

    "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

    There is no organization here. I have a home personal computer used for my personal use and there is no help desk. So MICROSOFT, please HELP!!!

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