I get a Blue Screen when running defrag

Anonymous
2012-06-07T09:21:27+00:00

like the title I get a BSOD when running defrag. When i analyzed my disk it said that it was 4% fragmented so i ran the defrag and up popped my BSOD. I am switching to a ne HDD tomorow so i can see if that stops these BSODs from happening, but for now i am wondering what is causing the BSOD.

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  1. Anonymous
    2012-06-07T22:30:29+00:00

    NOOOOOOOOO!!!!! another BSOD!! here is my minidump :((((((((((

    https://skydrive.live.com/redir?resid=E82D099599B1CE45!332&authkey=!ALz5WToVvCeApzs

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  2. Anonymous
    2012-06-07T22:35:33+00:00

    No problems. You did well now:

    2: kd> lmvm athurx

    start             end                 module name

    fffff88008a36000 fffff88008d51000   athurx     (deferred)            

        Image path: \SystemRoot\system32\DRIVERS\athurx.sys

        Image name: athurx.sys

        Timestamp:        Thu Jun 02 02:57:54 2011 (4DE73472)

        CheckSum:         0031A98B

        ImageSize:        0031B000

        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


    Delete this then reboot:

    2: kd> lmvm jswpslwfx

    start             end                 module name

    fffff88003f48000 fffff88003f55000   jswpslwfx   (deferred)            

        Image path: \SystemRoot\system32\DRIVERS\jswpslwfx.sys

        Image name: jswpslwfx.sys

        Timestamp:        Thu May 15 06:28:50 2008 (482C1062)

        CheckSum:         00011E66

        ImageSize:        0000D000

        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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  3. Anonymous
    2012-06-07T22:50:39+00:00

    How do i delete it?

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  4. Anonymous
    2012-06-07T23:10:53+00:00

    Right click on it and then click delete.

    Reboot.


    Or open an elevated command prompt. (Type cmd in Start then when you see it, right click on it and choose Run as Administrator.)

    Copy/paste this to it with mouse, then press Enter:

    del C:\Windows\System32\drivers\jswpslwfx.sys

    Reboot after.

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  5. Anonymous
    2012-06-08T12:05:21+00:00

    ok i tried that and once i rebooted it wouldnt connect to the web. so i restored it and it hasnt crashed since... it seems to only crash when im downloading something through steam. do you think that heavy downloads could be the problem?

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