I get a Blue Screen when running defrag

Anonymous
2012-06-07T09:21:27+00:00

like the title I get a BSOD when running defrag. When i analyzed my disk it said that it was 4% fragmented so i ran the defrag and up popped my BSOD. I am switching to a ne HDD tomorow so i can see if that stops these BSODs from happening, but for now i am wondering what is causing the BSOD.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

61 answers

Sort by: Oldest
  1. Anonymous
    2012-06-13T02:40:59+00:00

    So i got WhoCrashed to help find out the problem and this is what it said. any suggestions on how to fix?

    On Wed 6/13/2012 1:51:08 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\061212-27190-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002CCF58D, 0xFFFFF88008FDEFE0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Wed 6/13/2012 1:51:08 AM GMT your computer crashed

    crash dump file: C:\Windows\memory.dmp

    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002CCF58D, 0xFFFFF88008FDEFE0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Mon 6/11/2012 1:37:33 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\061112-10951-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002D4338F, 0xFFFFF88003BDCB50, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Fri 6/8/2012 6:21:53 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\061012-12776-01.dmp

    This was probably caused by the following module: ntfs.sys (Ntfs+0x5A88)

    Bugcheck code: 0x24 (0x1904FB, 0xFFFFF880031930B8, 0xFFFFF88003192910, 0xFFFFF80002CE2F95)

    Error: NTFS_FILE_SYSTEM

    file path: C:\Windows\system32\drivers\ntfs.sys

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT File System Driver

    Bug check description: This indicates a problem occurred in the NTFS file system.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Thu 6/7/2012 10:16:19 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-28719-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x415B2)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002C455B2, 0xFFFFF880031FC7D8, 0xFFFFF880031FC030)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 6/7/2012 8:48:47 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-14508-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0xB7612)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002CC3612, 0xFFFFF8800350F7D8, 0xFFFFF8800350F030)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 6/7/2012 8:11:00 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-15412-01.dmp

    This was probably caused by the following module: athurx.sys (athurx+0x23E9E)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8800243DE9E, 0xFFFFF88005A354F8, 0xFFFFF88005A34D50)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\drivers\athurx.sys

    product: Driver for Atheros UB91/UB93 Network Adapter

    company: Atheros Communications, Inc.

    description: Atheros Extensible Wireless LAN device driver

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athurx.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).

    Google query: athurx.sys Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    On Thu 6/7/2012 7:42:59 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-24804-01.dmp

    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x1C66F)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88000F1466F, 0xFFFFF88002858358, 0xFFFFF88002857BB0)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\drivers\wdf01000.sys

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: Kernel Mode Driver Framework Runtime

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Thu 6/7/2012 5:11:49 PM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-27830-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)

    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)

    Error: KMODE_EXCEPTION_NOT_HANDLED

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 6/7/2012 9:10:52 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-25911-01.dmp

    This was probably caused by the following module: ntfs.sys (Ntfs+0x5A88)

    Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800318C5A8, 0xFFFFF8800318BE00, 0xFFFFF80002C5C1A8)

    Error: NTFS_FILE_SYSTEM

    file path: C:\Windows\system32\drivers\ntfs.sys

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT File System Driver

    Bug check description: This indicates a problem occurred in the NTFS file system.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Thu 6/7/2012 8:54:21 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-28236-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7F190)

    Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)

    Error: KMODE_EXCEPTION_NOT_HANDLED

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Thu 6/7/2012 5:13:38 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060712-31637-01.dmp

    This was probably caused by the following module: wdf01000.sys (Wdf01000+0x35156)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88000E5E156, 0xFFFFF88003D6A1E8, 0xFFFFF88003D69A40)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\drivers\wdf01000.sys

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: Kernel Mode Driver Framework Runtime

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Thu 5/24/2012 6:16:39 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\060212-18298-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0xF8AED)

    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002D00AED, 0xFFFFF88003316788, 0xFFFFF88003315FE0)

    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Sun 5/6/2012 3:39:58 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\050512-17378-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002C85C0E, 0xFFFFF88007FFBFE0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Sat 5/5/2012 12:37:43 AM GMT your computer crashed

    crash dump file: C:\Windows\Minidump\050412-22869-01.dmp

    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002C9D52C, 0xFFFFF88008381EE0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\ntoskrnl.exe

    product: MicrosoftÆ WindowsÆ Operating System

    company: Microsoft Corporation

    description: NT Kernel & System

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-06-13T02:45:41+00:00

    Same as I've said through the thread.

    Must get rid of the jswpslwfx.sys by deleting - then reboot - then install latest Atheros in device manager.

    Before rebooting, you can also look for jswpslwfx here in Regedit and delete the subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services


    Or I've found a post with a way that Auggy suggests to rid of jswpslwfx:

    Open the Network and Sharing Center on the Taskbar > Change adapter settings > right-click the "Wireless Network Connection" > Properties > click on "Jumpstart Wireless Intermediate Driver" and select "Uninstall" > proceed with the uninstall

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-06-13T03:55:43+00:00

    There was no jumpstart wireless, but i uninstalled the netgear bloatware, deleted the jswpslwfx and now my system is running crash free :)

    I believe that the problem was in the netgear software instead of a "jumpstarter wireless" but what do i know... anyway, thanks a lot for all of the help and i hope to never have another crash!!! If i do though, i know who the expert is :)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2012-06-13T03:56:40+00:00

    said that too soon.... :((((( minidump coming your way

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2012-06-13T03:59:37+00:00

    Sure. :)

    There might have been other problems that needed fixing as above, but if you got rid of that j driver, that was definitely progress for sure.

    Awesome about uninstalling Netgear stuff. I would have said that straight away, but hadn't realized it was actually installed. I thought the j driver was part of the simple driver installation you previously did and not from a full blown software install.

    Was this answer helpful?

    0 comments No comments