I get a Blue Screen when running defrag

Anonymous
2012-06-07T09:21:27+00:00

like the title I get a BSOD when running defrag. When i analyzed my disk it said that it was 4% fragmented so i ran the defrag and up popped my BSOD. I am switching to a ne HDD tomorow so i can see if that stops these BSODs from happening, but for now i am wondering what is causing the BSOD.

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

61 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2012-06-13T18:50:42+00:00

    I have had two more crashes with the  same thing in whocrashed:

    This was probably caused by the following module: ntoskrnl.exe

    this is a windows driver so i think if i delete it the system may go haywire. Also i was wondering, i have intalled a different hard drive, gpu, and power supply since i installed windows. could that be the problem?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-06-13T04:50:02+00:00

    and the motherboard doesnt have wireless so that isnt a problem

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-06-13T04:49:08+00:00

    Ok I have installed the files and am in process of rebooting. and ya i got the radeon hd 7770 and im super excited!!! anyway should i try to delete the jswp... and the scmn.... files?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-06-13T04:39:54+00:00

    Also, if the motherboard has wireless built in AND you are using another adapter as an add-on - then disable the wireless in the bios too.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2012-06-13T04:24:39+00:00

    Go into the bios settings and set it to Optimzed Defaults then save.

    After, disable the onboard video adapter, set the primary display to be PCI-e.

    Save again.

    Boot to Windows and install this for your new AMD video card (congrats by the way) if it is 5000 series or higher:

    http://downloads.guru3d.com/AMD-Catalyst-12.x-(8.980.0-June-4)-Unofficial-BETA-download-2923.html

    Install the latest Realtek HD Audio Codec driver from the right side of their main page to update this:

    RTKVHD64 RTKVHD64.sys Tue Nov 30 04:03:19 2010 (4CF4BDD7)

    Uninstall Acronis True Image:

    snapman  snapman.sys  Fri Oct 06 09:43:53 2006 (45265D99)

    Unfortunately though, I still see these files, although they are unloaded:

    jswpslwfx.sys

    scmndisp.sys

    Delete them if you find them. Should be at C:\Windows\System32\drivers

    Was this answer helpful?

    0 comments