Error recover web page, Internet Explorer not responding

Anonymous

Original Title: Internet not responding issues,

When I try to go to a web site 9 out of 10 times I get a pop up at the bottom of my page saying msn.com, or other websites, not responding. Then the question box opens to says recover web page? I click yes, but nothing happens!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi,

1. When was the last time it was working fine?

2. Which version of Internet Explorer is installed on the computer?

3. Have you made any recent software or hardware changes on the computer?

Method 1:

I would suggest you to run the Fixit from the link mentioned below and check.

Fix Internet Explorer add-on problems when IE hangs or freezes

http://support.microsoft.com/mats/ie_freezes_or_crashes/en-us

Check if the issue occurs, if it does proceed to method 2.

Method 2:

Follow the steps from the link mentioned below and check

Tips for solving problems when Internet Explorer crashes or stops working

http://windows.microsoft.com/en-US/windows7/tips-for-solving-problems-with-internet-explorer

**Note:**Resetting Internet Explorer is not reversible. After a reset, all previous settings are lost and can't be recovered. Rather than resetting everything, you might want to reset specific settings in the Internet Options dialog box or delete your webpage history.

Note: There is a chance of data loss if any files are infected and which may be deleted in the clean up process.

Hope this helps and keep us posted if you need further assistance.

0 comments

69 additional answers

Anonymous

2015-12-26T09:23:03+00:00

Hello Dan,

Thank you for the update.

I appreciate your patience and efforts.

I would suggest you to perform system restore and check.

Refer:

http://windows.microsoft.com/en-us/windows/What-is-System-Restore#1TC=windows-7

Note: When you use system restore to restore the computer to a previous state, programs and updates that you installed are removed.

Please keep us updated.

Thank you
Was this answer helpful?

0 comments No comments
Deleted

This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Comments have been turned off. Learn more
Anonymous

2016-01-03T11:43:19+00:00

Hello,

Thank you for your response.

I would suggest you to run this Microsoft fixit and check if it helps.

Fix Internet Explorer issues to make IE fast, safe and stable

http://support.microsoft.com/mats/ie_performance_and_safety/

If it does not help, then please run Microsoft safety scanner to check for any viruses or malwares in the computer.

Refer:

Microsoft safety scanner

http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

I hope this information helps.

Thank you

OMG- thank u, thank u, THANK YOU!!!

For 3 MONTHS I have tried everything under the sun to get IE to work. I tried FIXIT over and over but it wouldn't even load to diagnose the problem. I am EXTATIC your link took me to a FIXIT that WORKED and really fixed it- WOO HOO!!!

HAPPY NEW YEAR!
Was this answer helpful?

0 comments No comments
Anonymous

2016-01-04T04:36:27+00:00

Hello Tyler,

Thank you for keeping us updated on the status of the issue.

I am glad that the issue is resolved.

Please free free to reply, if you have any other issues with Windows.

Happy new year!

Thank you
Was this answer helpful?

0 comments No comments