System Restore is no longer available.

Anonymous
2011-12-31T15:21:55+00:00

When I go to "Start" / System Restore, dialog box appears " System Restore is no longer protecting your computer. Restart and try again." I have done that several and restarted, with always the same result. How can I enable SR again?

TIA

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-01-05T08:12:06+00:00

That was the only thing i have in my notes about the SR service and that error and I did recreate it one more time here to be sure my notes made sense.  I have that same error for other Services and it is usually a missing file, so usually easy to fix

Do you know if SR has worked properly since Avast has been installed?

Since your SR Service is broken, and if that is the only problem you know about, you could:

1.  Export the SR Service section of your registry and send it here for analysis

2.  I can export the SR Service part of my registry and send it to you for installation on your system.   I have instructions for that (the SR Service is not very exciting to look at)

3.  You can totally reinstall System Restore (you don't have to reinstall XP - just the SR part)

a.  I have instructions for that and you do not need an XP installation CD

b.  If you reinstall SR, you will lose all your current Restore Points

c.  If SR doesn't work anyway, who cares about number b

Even though Avast is pretty good, I wish you would do this while you are thinking about it:

Download, install, update and do at least one full scan with these free malware detection programs:

Malwarebytes (MBAM):  http://malwarebytes.org/

SUPERAntiSpyware: (SAS):  http://www.superantispyware.com/

They can be uninstalled later if desired.

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  1. Anonymous
    2012-01-23T07:57:23+00:00

    Hi Gerry

    Here's the Commit Charge:

    Total                      387500

    Limit                    2220072

    Peak                      418696

    Regarding the auturuns that I had asked. If I uncheck an item does it mean that it will never come on again, or that it will simply not load on startup and will come on when the system requires it.

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  2. Anonymous
    2012-01-23T07:43:32+00:00

    Hi Gerry

    Here's the data you requested:

    Volume (C:)

        Volume size                                = 74.52 GB

        Cluster size                               = 4 KB

        Used space                                 = 14.71 GB

        Free space                                 = 59.81 GB

        Percent free space                         = 80 %

    Volume fragmentation

        Total fragmentation                        = 0 %

        File fragmentation                         = 0 %

        Free space fragmentation                   = 0 %

    File fragmentation

        Total files                                = 37,403

        Average file size                          = 821 KB

        Total fragmented files                     = 22

        Total excess fragments                     = 81

        Average fragments per file                 = 1.00

    Pagefile fragmentation

        Pagefile size                              = 1.31 GB

        Total fragments                            = 1

    Folder fragmentation

        Total folders                              = 3,622

        Fragmented folders                         = 1

        Excess folder fragments                    = 1

    Master File Table (MFT) fragmentation

        Total MFT size                             = 70 MB

        MFT record count                           = 41,286

        Percent MFT in use                         = 57 %

        Total MFT fragments                        = 4


    Fragments       File Size       Most fragmented files

    15              865 KB          \Documents and Settings\Ben Stevenson\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\places.sqlite-wal

    11              576 KB          \Documents and Settings\Ben Stevenson\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\cookies.sqlite-wal

    8               3 MB            \Documents and Settings\All Users\Application Data\AVAST Software\Avast\log\Setup.log

    7               2 MB            \Program Files\AVAST Software\Avast\Setup\setup.log

    6               739 KB          \Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\Logs\Debug.log

    6               506 KB          \Documents and Settings\Ben Stevenson\Local Settings\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\Cache\_CACHE_003_

    6               312 KB          \Documents and Settings\Ben Stevenson\Local Settings\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\Cache\_CACHE_002_

    5               64 KB           \WINXP\system32\wbem\Logs\wbemess.lo_

    5               2 MB            \WINXP\WindowsUpdate.log

    4               36 KB           \Documents and Settings\All Users\Application Data\AVAST Software\Avast\log\aswAr.log

    3               1 KB            \Documents and Settings\Ben Stevenson\ntuser.dat.LOG

    3               17 KB           \Documents and Settings\Ben Stevenson\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\prefs.js

    3               1 MB            \Documents and Settings\Ben Stevenson\Local Settings\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\urlclassifier.pset

    2               466 KB          \Documents and Settings\All Users\Application Data\AVAST Software\Avast\log\usntr.log

    2               56 KB           \System Volume Information\_restore{D9BF005F-E46E-46BB-8434-E287FC33F533}\RP20

    2               193 KB          \Documents and Settings\Ben Stevenson\Local Settings\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\Cache\_CACHE_001_

    2               219 KB          \Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\statistics.dat

    2               26 KB           \Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\Backup\userinit.exe.2b3cdd029c7ff9b1297239dfd873b726.a93aee1928a9d7ce3e16d24ec7380f89.aawbackup

    2               7 KB            \Documents and Settings\Ben Stevenson\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\localstore.rdf

    2               8 KB            \Documents and Settings\Ben Stevenson\Local Settings\Application Data\Mozilla\Firefox\Profiles\3z25hbx1.default\Cache\_CACHE_MAP_

    2               1 MB            \WINXP\system32\CatRoot2\tmp.edb

    2               5 KB            \WINXP\system32\wbem\Logs\wbemess.log

    More next.

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  3. Anonymous
    2012-01-20T17:52:01+00:00

    Ben

    Autoruns' Hide Signed Microsoft Entries option helps you to zoom in on third-party auto-starting images that have been added to your system

    I can't find this option. Where is it?

    From the Menu select Option, Filter Options you will see what you are looking for.

    At which stage of usage do I do the Defrag and Commit reports. Just after a restart or during normal usages. Shall I do a defrag first?

    Now if you like. I was just interested in seeing whether the situation was any different from the last time you provided the information.

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  4. Anonymous
    2012-01-20T15:35:15+00:00

    The subject could be :

     

    "My computer is sick"   -    as first priority.

     

    Second priority could be:

     

    Erratic and slow computer.

    Okay. A lot of things can cause slowness. Malware can be a culprit. (And you need to be aware that a clean malware scan does not necessarily mean you don't have malware! There are advanced rootkits and bootkits that are virtually undetectable.) Certain antivirus programs and suites can be such resource and/or memory hogs that they can be a culprit. Web browser toolbars are often a culprit. And also certain optional Windows updates, especially the problematic Windows Search 4.0 (KB940157).

    In your other thread:

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/video-streaming-problem/698c2bdb-9bae-4466-8342-87f02e2b9c6c

    ... you mentioned you have difficulty while viewing streaming video. That can be a result of the server that is serving up the video (that is, the problem is NOT on your end) or not having enough bandwidth. So if your Internet connection is not that speedy, you will have to download the video and then watch it (just press the pause button and once everything is buffered/downloaded, you can play the video).

    First of all, let us know what kind of Internet connection you have. Is it dial-up, DSL, or cable? Also let us know what results you get from these sites:

    http://www.speedtest.net/

    http://www.speakeasy.net/speedtest/

    (And DON'T pay any attention to advertisements that encourage you to maximize or tune up your PC's performance!!!!!)

    What is the name of your antivirus program? Is it up to date?

    Have you run recent scans with the free versions of SAS Portable Scanner and MBAM? If not, you should! For the portable SAS scanner:

    http://www.superantispyware.com/portablescanner.html

    For the FREE version of MBAM (not the pro or trial version!):

    http://www.malwarebytes.org/products/malwarebytes_free

    To determine if there are any resource or memory hogs, you need to go into Task Manager (Ctrl + Alt + Del) and click the Processes tab. Then click "CPU" twice until the highest percentages appear at the top. Let us know which processes are using the highest percentages of CPU cycles. Do the same for "Mem Usage."

    While you are in Task Manager, click on the Performance tab. You need to provide four figures:

    1. Physical Memory - Total
    2. Commit Charge - Total
    3. Commit Charge - Limit
    4. Commit Charge - Peak

    If you do all the above, you will be well on your way to identifying and solving your sluggishness problem. :-)

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