How do I re-index Storage Folders in Windows Live Mail under Win 7?

Anonymous
2012-07-26T23:39:50+00:00

I paid Microsoft to have a Microsoft Tech fix my Live Mail,  and it still has lost its links to messages in the Storage folders.  The Microsoft Tech link does not work.

Windows for home | Other | Email and communications

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  1. Anonymous
    2012-08-18T23:54:55+00:00

    Hi,

    What exactly are you trying to do? Are you having a problem locating the emails (stored in the Storage folder) to your Hard disk?

    To check the default path for the the emails, please go to [Options > Mail > Advance > Maintenance > Store folder].

    Thanks!

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  2. Anonymous
    2012-08-19T00:43:16+00:00

    The storage folder show the subjects of the messages,  but when I click on a subject,  it does not take me to that message body,

    For example,  I may have a dozen messages in a folder,  but when I click on each message,  Live Mail will only take me to one nessage from all of the listed messages.  All links seem to be to only one of the  messages,  even though there were a dozen messages put into the folder over several years.

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  3. Anonymous
    2012-08-19T09:23:21+00:00

    To re-index the message database,

    1. On the Home tab, click Work offline.
    2. On the View tab, select Reading pane > Off.
    3. Press Ctrl-Shift-O to open program Options. Select the Advanced tab and click Maintenance.
    4. Set Compact the database on shutdown every... to 1 and make sure the check box is ticked.
    5. Click Close, Apply and OK.
    6. Disconnect from the Internet and close down all running programs including your security software.
    7. Close WLMail. A progress window headed Making a backup... should appear, followed by another headed Recovering unused disk space.
    8. Wait a few minutes, then reboot the computer and check that your security software is running again.
    9. Re-connect to the Internet, launch WLMail and test.

    If this is successful, you can reset the compact counter.

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  4. Anonymous
    2012-10-31T10:02:06+00:00

    This has no effect.

    It is quite contemptible that Microsoft does not supply a simple option, or an external utility, for rebuilding the index, which corrupts so easily.

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  5. Anonymous
    2012-10-31T13:43:53+00:00

    This has no effect.

    What is no effect? Do you mean that the compaction fails to start? or fails to complete? or that it completes successfully, but your (unspecified) problem persists?

    It is quite contemptible that Microsoft does not supply a simple option, or an external utility, for rebuilding the index, which corrupts so easily.

    The database used by Windows Live Mail is a very robust one, capable of recovering from most minor corruptions with no user intervention. That's why the compaction (re-indexation) is set by default only to run once every 100 program starts.

    If you're finding that the index corrupts so easily, you should be trying to find out why this is happening, because it's not normal. The usual cause when it does happen is not allowing the program to complete its indexation in peace.

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