How do I re-index Storage Folders in Windows Live Mail under Win 7?

Anonymous
2012-07-26T23:39:50+00:00

I paid Microsoft to have a Microsoft Tech fix my Live Mail,  and it still has lost its links to messages in the Storage folders.  The Microsoft Tech link does not work.

Windows for home | Other | Email and communications

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  1. Anonymous
    2012-11-08T06:58:25+00:00

    Hello,

    Before I escalate your issue to our higher support analysts, kindly provide as the log files for us to provide you a quick and a better resolution regarding this issue. Instructions are within the private message area. Just click the red link You have a private reply to this message located above your post.

    You need to login/signed in to this post forum for you to view the link. Kindly confirm here in the public forum once you've provided the needed information.

    Thanks!

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  2. Anonymous
    2012-11-04T10:26:14+00:00

    Obviously, there was no effect on the problem with which this question is concerned, and for which you wrote a procedure which purports to provide a solution. There was no effect on the problem that WML may display a message in the reading pane which does not match the header in the list of messages. Obviously.

    Do you have a solution which has an effect?

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  3. Anonymous
    2012-10-31T13:43:53+00:00

    This has no effect.

    What is no effect? Do you mean that the compaction fails to start? or fails to complete? or that it completes successfully, but your (unspecified) problem persists?

    It is quite contemptible that Microsoft does not supply a simple option, or an external utility, for rebuilding the index, which corrupts so easily.

    The database used by Windows Live Mail is a very robust one, capable of recovering from most minor corruptions with no user intervention. That's why the compaction (re-indexation) is set by default only to run once every 100 program starts.

    If you're finding that the index corrupts so easily, you should be trying to find out why this is happening, because it's not normal. The usual cause when it does happen is not allowing the program to complete its indexation in peace.

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  4. Anonymous
    2012-10-31T10:02:06+00:00

    This has no effect.

    It is quite contemptible that Microsoft does not supply a simple option, or an external utility, for rebuilding the index, which corrupts so easily.

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  5. Anonymous
    2012-08-19T09:23:21+00:00

    To re-index the message database,

    1. On the Home tab, click Work offline.
    2. On the View tab, select Reading pane > Off.
    3. Press Ctrl-Shift-O to open program Options. Select the Advanced tab and click Maintenance.
    4. Set Compact the database on shutdown every... to 1 and make sure the check box is ticked.
    5. Click Close, Apply and OK.
    6. Disconnect from the Internet and close down all running programs including your security software.
    7. Close WLMail. A progress window headed Making a backup... should appear, followed by another headed Recovering unused disk space.
    8. Wait a few minutes, then reboot the computer and check that your security software is running again.
    9. Re-connect to the Internet, launch WLMail and test.

    If this is successful, you can reset the compact counter.

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