How do I re-index Storage Folders in Windows Live Mail under Win 7?

Anonymous
2012-07-26T23:39:50+00:00

I paid Microsoft to have a Microsoft Tech fix my Live Mail,  and it still has lost its links to messages in the Storage folders.  The Microsoft Tech link does not work.

Windows for home | Other | Email and communications

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  1. Anonymous
    2013-03-10T10:13:04+00:00

    When you open that folder you will see a subfolder named Windows Live Mail. This is your old mail store. First rename it to Windows Live Mail.old and start Windows Live Mail again. If you can still access your email then we know that the program is using the new folder and we can safely delete the old one. Close Windows Live Mail again and now delete the Windows Live Mail.old folder. If you have any questions performing these steps, please ask and check here

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  2. Anonymous
    2013-02-10T05:30:39+00:00

    Hi tsanfilippo,

    We perfectly understand how important for you to resolve this issue.

    Please be informed you that our Escalation Engineers are still reviewing carefully for the possible causes of the issue. We will get back to you as soon as we have an update regarding this matter.

    Your patience and understanding will be greatly appreciated.

    Thanks!

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  3. Anonymous
    2013-02-08T16:20:21+00:00

    I am still having the problem, and patiently waiting for your suggestions.

    Thanks.

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  4. Anonymous
    2013-02-07T20:05:05+00:00

    Hi,

    We apologize if we are taking too much time to resolve your issue. As of now, your issue is still under the investigation of our Escalation Engineers.

    We will keep you posted as soon as an update has been provided.

    Your patience and understanding will be greatly appreciated.

    Thank you.

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  5. Anonymous
    2013-02-04T20:24:57+00:00

    I sent you files little over a week ago.  what do you think I went wrong?

    I really would like to fix this ASAP.

    Thanks for your help.

    Tony

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