Windows 8 Pro cannot boot - Error 0xC000021a

Anonymous
2012-11-25T18:10:13+00:00

Hi

I upgraded my son's laptop from Windows 7 to Windows 8 Pro. I has been working fine for a few weeks. But now when booting It halts iwth the error code 0xc000021a. I have tried the following options

Refresh - this fails with the error 0xc000021a

System Restore - this fails with 0xc000021a

Safe mode boot does not work

I can start the cmd console

Any suggestions as to how to proceed?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

107 answers

Sort by: Newest
  1. Anonymous
    2012-11-26T13:28:50+00:00

    Hi,

    I have additionally looked at c:\windows\system32\Logfiles\Srt\SrtTrail.txt and see that the boot diagnostics pass successfully up to and including Internal state check. It states that the Root cause found is:


    Startup Repair has tried several times but still cannot determine the cause of the Problem.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2012-11-25T21:46:18+00:00

    I have run into the same problem on a Lenovo Ideapad u410, has a hybrid drive setup with an SSD for cache and a 500GB traditionall HDD. 

    When I try refresh it tells me: "The drive where Windows is installed is locked.  Unlock the drive and try again.

    Reset: "Unable to reset your PC.  A required drive partition is missing."

    Automatic repair does not fix anything.

    Anyone have any ideas as well?

    Was this answer helpful?

    80+ people found this answer helpful.
    0 comments No comments