WIndows Store App Won't Open )-:

Anonymous

The windows 8 store app wont open on my new laptop. All the other apps work fine, and when the app opens it shows the loading screen and that is it. It is not a resolution issue and it is very disappointing because there are many apps that i haven't installed yet. Do you know whats wrong and a solution to fix this issue? please help.

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Anonymous

Hi Little_Diablo,

Welcome to Windows 8 Community!

From your issue description I understand that you are unable to open Windows 8 Store App. We have got some troubleshooting steps in order to resolve the issue.

This issue might happen because of some updates in the app.

I would suggest you to try the following methods and check if it helps to resolve the issue.

Method 1:

Download and run the Modern UI App troubleshooter and check.

**http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab**

Method 2: Check if the Date, time and Time zone is set correct.

Follow the steps to set the date and time:

a. Press Windows key + C on your keyboard to show the Charms bar.

b. Type “Date and Time” in the charms bar search.

c. Click Change date and time button.

d. Click Apply and Ok to save the date and time.

Note: Click on the Time Zone tab to check the Time Zone.

Method 3: If you are using any Proxy connection, then try disabling the proxy connection

a. Click the Gearbox at the top right corner in internet explorer.

b. Click the Tools button, and then click Internet Options.

c. Click the Connections tab, and then click LAN settings.

e) Check “Automatically detect settings.”

f) Uncheck use a proxy server for your LAN.

Method 4: Check the Windows Firewall Settings

a) Type in Control Panel on the Start Page.

b) On the left side, click Control Panel.

c) Click on Windows Firewall.

d) On the left pane, click on "Allow an app or feature through Windows Firewall".

e) Under the Allowed apps and features, look for Store.

f) Make sure you have a click in Private and or Public.

g) Then see if you can open the Windows Store.

If you have a 3rd party Firewall, you may need to change the settings to allow the app through the Firewall.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 5: What to do if you have problems with an app

**http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app******

Reference:-

Apps & Windows Store

**http://windows.microsoft.com/en-US/windows/apps-windows-store-help#apps-windows-store-help=windows-8&v1h=win8tab2******

Hope it helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

Regards!

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95 additional answers

Anonymous

2013-10-20T00:55:41+00:00

One other thing I have noticed after comparing my laptop (which store app works) to the desktops that are not working is that the Windows Firewall has "Store" listed - however the details button is greyed out so I cannot see the link to add the store to my desktops firewalls
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Anonymous

2013-10-19T22:52:26+00:00
To fix this, run the following in a Command Window (CMD) to re-register the Store App:

p owershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

However in my case - results were:-

[0x7FB3D813210] ANOMALY: use of REX.w is meaningless (default operand size is 64

)

[0x7FB3D8D5100] ANOMALY: use of REX.w is meaningless (default operand size is 64

)

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed.

Please contact your software vendor. (Exception from HRESULT: 0x80073CF9)

Deployment Register operation on Package

WinStore_1.0.0.0_neutral_neutral_cw5n1h2txyewy from:

(C:\WINDOWS\WinStore\AppxManifest.xml) failed with error 0x8007064A. See

http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app

deployment issues.

NOTE: For additional information, look for [ActivityId]

b69be9d2-cc83-0001-f816-9cb683ccce01 in the Event Log or use the command line

Get-AppxLog -ActivityID b69be9d2-cc83-0001-f816-9cb683ccce01

At line:1 char:1
- Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\WinStore\AppxM ...
```
+ CategoryInfo : WriteError: (C:\WINDOWS\WinStore\AppxManifest.xm

l:String) [Add-AppxPackage], IOException

+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa

nager.Commands.AddAppxPackageCommand

C:\WINDOWS\system32&gt;stemRoot\WinStore\AppxManifest.xml
```
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Anonymous

2013-10-19T21:27:56+00:00

Can you please explain in detail how did you 're-register the "Store" app to the Registry" ?

i.e., what command or sequence of commands did you use ? ..... Many thanks in advance !
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Anonymous

2013-10-19T20:03:14+00:00

...since this was an upgrade from 8.1 Pro Preview, I lost all my applications which included Adobe Creative Cloud apps as well as all audio and video drivers and apps.

WYSIWYG. See http://windows.microsoft.com/en-us/windows-8/update-from-preview
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