I don't know much about Windows 8, and I truly dislike it. It's not intuitive, and those charms - WTH are they good for? Once it was set up, most what they do is redundant,. and everything else could easily be done through my computer or a start button.
7 out of 10 times, when I touch my mouse, no matter where the cursor is at that moment, the charms activate, and I can't do the work I'm working on. I have to sit there, hitting the Esc button, and trying to move it, but it'll still take about 5 or 6 tries to get it to move over my work again.
I'm an author, and I bought new laptop because I liked the keyboard, but in order to write my books on it, I have to use ALL keystrokes, because using a mouse is an exercise in frustration. To go onto the internet, I go upstairs and use my desktop computer with XP, because it's simply impossible to use Windows 8 and those Charms to surf the net. Not happening. I went out and found 2 registry fixes that were supposed to turn off the charms, and they both worked, for about 5 minutes, and then I was typing and went to go back and edit a word, and there were my little friends the CHARMS again. I've read every single article/fix/recommendation for shutting them off completely, but nothing will turn off these little Demon Charms.
I don't think I've ever seen such a mess. I loved my XP; it wasn't hard to learn and it was intuitive to a great extent.
I've contacted my neighborhood computer guy about removing the Windows 8 OS and installing XP, or Windows 7 - IF it doesn't have Charms. By the way, I went to the school for running Windows 8 after I got my laptop, and even the guy teaching the course doesn't know what to do to stop the Charms from popping up every time you touch your mouse.
Blaming the end user for a brand new, faulty application, Ken? Not cool. You've put out a product that is NOT intuitive, interferes with the ordinary user's operation of a computer system, and you'd rather assign blame than find the problem and offer solutions. It's not like you shouldn't expect there will be bugs to work out on something this new.
I for one think that these Charms are one of the worst things ever devised for an OS. They're bound to be controversial, and you should offer a way to remove and replace them with something user-friendly.
J