Games For Windows Live Update Problem (Error: 80070643)

Anonymous
2012-03-13T18:12:31+00:00

Hi,

Just installing this month's updates, and I'm having a problem installing one of them. Games For Windows Software 3.5 doesn't seem to want to update and is giving the error code 80070643. Had a quick search round and can't seem to find anything useful. Not sure what's causing this. Anybody else having this issue?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

96 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2012-03-13T21:45:34+00:00

    Same as in my log file Jason,

    Action start 20:56:13: CASameOrNewerVersionInstalled.

    MSI (s) (D8:CC) [20:56:13:836]: Product: Windows Live ID Sign-in Assistant -- Newer version already installed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-03-13T21:47:57+00:00

    Kim,

    I would like to send my log of the failed games 3.5 update but not as a reply on this forum. Are there other options to send it?

    Best regards,

    Pi

    Was this answer helpful?

    0 comments
  4. Anonymous
    2012-03-13T21:49:48+00:00

    I turned on logging and scanned the log file generated.

    I keyed in on this portion of the logs:

    MSI (s) (70:34) [17:16:33:224]: Note: 1: 1708

    MSI (s) (70:34) [17:16:33:225]: Product: Windows Live ID Sign-in Assistant -- Installation failed.

    Okay, so that's annoying. I did the following:

    (1)  Used a third-party program to specifically and only uninstall the Windows Live ID Sign-In Assistant.

    (2)  In the process removing the Sign-In Assistant I was informed that I would need to exit the program AIDA64 developed by FinalWire Ltd to continue with the uninstall process.

    (3)  I exited AIDA64 and completed the uninstall of the Sign-In Assistant.

    (4)  I was prompted to reboot and did so.

    (5)  I ran the GFWL web-installer which detected I had everything already installed EXCEPT for the Sign-In Assistant.

    (6)  Installed the Sign-In Assistant.

    (7)  Ran Windows Update and the GFWL update was listed.

    (8)  Attempted to again install the "Update for Games for Windows Sofware 3.5". Install was a SUCCESS.

    In my case it appears the fact that the Windows Live ID Sign-In Assistant was being locked by another program was the culprit for my inability to install the WU update for GFWL.

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more