Games For Windows Live Update Problem (Error: 80070643)

Anonymous
2012-03-13T18:12:31+00:00

Hi,

Just installing this month's updates, and I'm having a problem installing one of them. Games For Windows Software 3.5 doesn't seem to want to update and is giving the error code 80070643. Had a quick search round and can't seem to find anything useful. Not sure what's causing this. Anybody else having this issue?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-03-13T19:48:15+00:00

    Oh cheese, cant iinstall this ****. 80070643 in all cases. I done all possible things like reinstall framework, all of FixIt msi, and etc. No way. Maybe some viruses-rootkits-botnets?

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  2. Anonymous
    2012-03-13T20:02:19+00:00

    Also getting this on Windows 7 64bit Home Premium - fully patched.  Refuses to install this and ran "Fix it" etc also.

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  3. Anonymous
    2012-03-13T20:26:16+00:00

    Me too!

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  4. Anonymous
    2012-03-13T20:45:25+00:00

    same problem here

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  5. Anonymous
    2012-03-13T20:49:26+00:00

    Update:

    Microsoft has noted a potential detection issue with Games for Windows Software 3.5 that might have affected the login experience for some users. We have temporarily withdrawn the relevant update, which will be reapplied when the issue is addressed. 

    Hello All,

    The issue symptoms that everyone is describing appears to be a Windows Installer Error.

    Morever, the error 80070643 is a generic error message that can have many causes.  To better understand the issue and cause, we would need details from a Windows Installer log file.

    Though the steps are somewhat advanced, any help from the community would be appreciated.  To provide us with details of the instlal error, you would need to do the following:

    1. Turn on Windows Instlal logging: Click on this link: http://go.microsoft.com/?linkid=9723030
    2. Make an attempt to install the update again.
    3. Once you get the error 80070643, you will need to go look for the log file.  The log file is located in the system temporary folder and the file name is random, but begins with the letters "Msi" and end with a .log extension. To locate the Temp folder location: Click Start, type (%temp%), then press Enter.
    4. Once the temporary folder is open, you need to locate a very recent file that begins with "msi".
    5. Open the file with notepad, and copy and paste its content as a reply.

    Regards,

    Kim

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