- Once you get the error 80070643, you will need to go look for the log file. The log file is located in the system temporary folder and the file name is random, but begins with the letters "Msi" and end with a .log extension. To locate the Temp folder location:
Click Start, type (%temp%), then press Enter.
I found my log file in a bit different location - not user temporary folder (set in %TEMP%), but system temporary folder (not set in environment): C:\Windows\Temp\
This is part of the file:
Action start 02:21:26: InstallInitialize.
MSI (s) (60:7C) [02:21:32:195]: Doing action: CASameOrNewerVersionInstalled
Action ended 02:21:32: InstallInitialize. Return value 1.
MSI (c) (84:5C) [02:21:32:210]: Creating MSIHANDLE (96) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:210]: Closing MSIHANDLE (96) of type 790531 for thread 3420
MSI (s) (60:7C) [02:21:32:210]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT Action,Type,Source,Target, NULL, ExtendedType FROM CustomAction WHERE Action = 'CASameOrNewerVersionInstalled'
Action start 02:21:32: CASameOrNewerVersionInstalled.
MSI (s) (60:7C) [02:21:32:210]: Product: Windows Live ID Sign-in Assistant -- Newer version already installed.
MSI (c) (84:5C) [02:21:32:210]: Creating MSIHANDLE (97) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:210]: Closing MSIHANDLE (97) of type 790531 for thread 3420
Newer version already installed.
MSI (s) (60:7C) [02:21:32:210]: Machine policy value 'DisableRollback' is 0
MSI (s) (60:7C) [02:21:32:210]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
Action ended 02:21:32: CASameOrNewerVersionInstalled. Return value 3.
MSI (s) (60:7C) [02:21:32:210]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (c) (84:5C) [02:21:32:210]: Creating MSIHANDLE (98) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:210]: Closing MSIHANDLE (98) of type 790531 for thread 3420
MSI (s) (60:7C) [02:21:32:210]: No System Restore sequence number for this installation.
MSI (s) (60:7C) [02:21:32:210]: Unlocking Server
MSI (c) (84:5C) [02:21:32:210]: Creating MSIHANDLE (99) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:210]: Closing MSIHANDLE (99) of type 790531 for thread 3420
Action ended 02:21:32: INSTALL. Return value 3.
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductCode = {9B48B0AC-C813-4174-9042-476A887592C7}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Windows Live ID Sign-in Assistant
Property(S): ProductVersion = 6.500.3165.0
Property(S): UpgradeCode = {31BB3B1C-5A3D-4E68-82A1-3C166F03C379}
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): INSTALLLEVEL = 3
Property(S): ALLUSERS = 1
Property(S): SQMOPTIN.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = 0
Property(S): SMARTCARD.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = 0
Property(S): SMARTCARD.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = 0
Property(S): LCID.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = 1033
Property(S): LAB.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = notchange
Property(S): LAB32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = notchange
Property(S): EULAREFRESHED = 0
Property(S): ARPPRODUCTICON = prodicon.ico
Property(S): DefaultUIFont = WixUI_Font_Normal
Property(S): WixUI_Mode = Minimal
Property(S): ARPNOMODIFY = 1
Property(S): WixUI_VerifyReadyDlg_BackCustom = CustomizeDlg
Property(S): WixUI_VerifyReadyDlg_BackChange = CustomizeDlg
Property(S): WixUI_VerifyReadyDlg_BackRepair = MaintenanceTypeDlg
Property(S): WixUI_VerifyReadyDlg_BackRemove = MaintenanceTypeDlg
Property(S): WixUI_VerifyReadyDlg_BackTypical = SetupTypeDlg
Property(S): WixUI_VerifyReadyDlg_BackFeatureTree = CustomizeDlg
Property(S): WixUI_VerifyReadyDlg_BackComplete = CustomizeDlg
Property(S): WixUI_MaintenanceWelcomeDlg_Next = MaintenanceTypeDlg
Property(S): WixUI_MaintenanceTypeDlg_Back = MaintenanceWelcomeDlg
Property(S): WixUI_MaintenanceTypeDlg_Change = CustomizeDlg
Property(S): WixUI_MaintenanceTypeDlg_Repair = VerifyReadyDlg
Property(S): WixUI_MaintenanceTypeDlg_Remove = VerifyReadyDlg
Property(S): ErrorDialog = ErrorDlg
Property(S): WixUIRMOption = UseRM
Property(S): SecureCustomProperties = SAMEORNEWER_WINLIVELOGIN;WINLIVELOGIN_UPGRADE
Property(S): SQMOPTINREG = #0
Property(S): DIR_WINLIVE_32 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_INT = C:\ProgramData\Microsoft\IdentityCRL\int\
Property(S): DIR_DEVD = C:\ProgramData\Microsoft\IdentityCRL\dev-d\
Property(S): DIR_DEVE = C:\ProgramData\Microsoft\IdentityCRL\dev-e\
Property(S): DIR_WINLIVE = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_MSFT_SHARED_32 = C:\Program Files (x86)\Common Files\Microsoft Shared\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): DIR_PPCRL_32 = C:\
Property(S): DIR_SDKCOMPONENTS_32 = C:\
Property(S): i386forAmd64 = C:\
Property(S): TARGETDIR = C:\
Property(S): DIR_IDENTITYCRL = C:\ProgramData\Microsoft\IdentityCRL\
Property(S): DIR_MICROSOFT = C:\ProgramData\Microsoft\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): DIR_PPCRL = C:\
Property(S): DIR_MSFT_SHARED = C:\Program Files\Common Files\Microsoft Shared\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): DIR_SDKCOMPONENTS = C:\
Property(S): SourceDir = C:\Windows\SoftwareDistribution\Download\68eeb13ef45576ab2386c647f4410b25\img\
Property(S): SAMEORNEWER_WINLIVELOGIN = {1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}
Property(S): SystemFolder.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Windows\SysWOW64\
Property(S): DIR_WLIDSSP_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): i386forAmd64.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_SDKCOMPONENTS_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_PPCRL_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_WINLIVE_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_MSFT_SHARED_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\
Property(S): DIR_WLIDRES_32.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_WLIDSSP_32_2.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\
Property(S): CommonFilesFolder.D7E3D3D4_C059_4F60_8B26_AED871BD74F7 = C:\Program Files (x86)\Common Files\
Property(S): System64Folder.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Windows\system32\
Property(S): DIR_WLIDSSP.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_IDENTITYCRL.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\ProgramData\Microsoft\IdentityCRL\
Property(S): DIR_PRODUCTION.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\ProgramData\Microsoft\IdentityCRL\production\
Property(S): DIR_MICROSOFT.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\ProgramData\Microsoft\
Property(S): CommonAppDataFolder.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\ProgramData\
Property(S): DIR_PPCRL_1.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_SDKCOMPONENTS_1.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_SDKCOMPONENTS.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_PPCRL.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_WINLIVE.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_MSFT_SHARED.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\
Property(S): DIR_WLIDRES.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_WLIDSSP2.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): DIR_SQM.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\Microsoft Shared\Windows Live\
Property(S): CommonFiles64Folder.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\Program Files\Common Files\
Property(S): ProgramMenuFolder.1312FADD_90E2_487F_B4BC_5B3F1469FB3C = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): MsiLogFileLocation = C:\Windows\TEMP\MSI18258.LOG
Property(S): PackageCode = {AFAEFABE-FB0E-48F0-8262-9D5F91A9EEF1}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOT = REALLYSUPPRESS
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 3460
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): VersionNT64 = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\Windows\system32\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Windows\TEMP\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 12286
Property(S): VirtualMemory = 10262
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 1045
Property(S): ComputerName = NOWICCY
Property(S): SystemLanguageID = 1045
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 02:21:32
Property(S): Date = 2012-03-14
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = Kamil
Property(S): DATABASE = C:\Windows\Installer\4b1f7.msi
Property(S): OriginalDatabase = C:\Windows\SoftwareDistribution\Download\68eeb13ef45576ab2386c647f4410b25\img\wllogin_64.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): SOURCEDIR = C:\Windows\SoftwareDistribution\Download\68eeb13ef45576ab2386c647f4410b25\img\
Property(S): SourcedirProduct = {9B48B0AC-C813-4174-9042-476A887592C7}
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
MSI (s) (60:7C) [02:21:32:273]: Note: 1: 1708
MSI (s) (60:7C) [02:21:32:273]: Product: Windows Live ID Sign-in Assistant -- Installation failed.
MSI (s) (60:7C) [02:21:32:273]: Instalator Windows zainstalował produkt. Nazwa produktu: Windows Live ID Sign-in Assistant. Wersja produktu: 6.500.3165.0. Język produktu: 1033. Producent: Microsoft Corporation. Stan powodzenia lub błędu instalacji: 1603.
MSI (s) (60:7C) [02:21:32:273]: Deferring clean up of packages/files, if any exist
MSI (s) (60:7C) [02:21:32:273]: MainEngineThread is returning 1603
MSI (s) (60:74) [02:21:32:273]: No System Restore sequence number for this installation.
=== Logging stopped: 2012-03-14 02:21:32 ===
MSI (c) (84:5C) [02:21:32:273]: Creating MSIHANDLE (100) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:273]: Closing MSIHANDLE (100) of type 790531 for thread 3420
MSI (s) (60:74) [02:21:32:273]: User policy value 'DisableRollback' is 0
MSI (s) (60:74) [02:21:32:273]: Machine policy value 'DisableRollback' is 0
MSI (s) (60:74) [02:21:32:273]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (60:74) [02:21:32:273]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (60:74) [02:21:32:273]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (60:74) [02:21:32:288]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (60:74) [02:21:32:288]: Restoring environment variables
MSI (c) (84:5C) [02:21:32:273]: Creating MSIHANDLE (101) of type 790531 for thread 3420
MSI (c) (84:5C) [02:21:32:273]: Closing MSIHANDLE (101) of type 790531 for thread 3420
MSI (c) (84:8C) [02:21:32:288]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (84:8C) [02:21:32:288]: MainEngineThread is returning 1603
=== Verbose logging stopped: 2012-03-14 02:21:32 ===