How to provide feedback to microsoft?

As an extra feature for you There is also a specific community section relating to anything Excel in Excel Community which I've included for you, as an extra guide. 

This is just a few easy and direct options for you to use to provide valued "Feedback" relating to Excel

I have been told by others (including so called Microsoft MVPs) that the Microsoft Answers (community) site is not for providing feedback. I have no idea who's right, but the fact that it is confusing is a problem.

In my opinion, if this community is intended as a place to provide feedback, it should be possible to mark/tag posts as feedback.

Hi osm101

Please do not break my post up into section as you make it confusing and seem incorrect when it is not. You have separated the steps needed to access the feedback section and will not be able to find from the landing page, which is what the first Hyperlink is and which is clearly stated as an order of steps taken by myself. The First Hyperlink that I provide was for that actual website, the next Hyperlink that I provided, that you have omitted from your reply, if you kept reading my post was labelled "Provide Feedback" when you select this Hyperlink it takes the user to all of the Microsoft Office products where the user can select there product of choice in this case Excel and provide feedback. Please re-read my original post and locate the "Correct" Hyperlink provided, by following "all" of the steps before you attempt to condemn a post falsely. As you can see from the below image that the feedback is clearly marked as product specific and is in relation to what was asked. Not a generalization of all products. Also as noted by myself this information was located in under forty seconds, removing the said argument of it being impossible to contact Microsoft and provide feedback, If I could find this option in under forty seconds then I think it's fair to say that it's not hard to make contact or provide feedback.

Hope this helps

Have a great day!

Thanks!

Hi osm101

There was no specific request for any device feedback only information given was a Sample and that was of the product Excel, which I located and provided in under forty seconds. Therefore anyone could complete the same task again with ease or any other information that they require, if they put a little effort into it. I am by no means a walking contacts book and do not provide all the available options of contacting Microsoft, for all of there products. I am merely pointing out that it is easy to make contact as the options are there.

Hope this helps

Have a great day!

Thanks!

Hi

I will not contradict the MVP whom said that to you. However, I will point out that when products have been released in Beta form the posts placed in these boards. They did provide a lot of feedback which Microsoft listened to and shaped future products accordingly. You will also see Microsoft Support Advisors comment directly in these same boards to provide solutions, workarounds and assistance. They will also take any feedback on board and relay that on your behalf. There are various option to provide feedback from Email, Phone, Facebook, TechNet, Connect, Help pages, Product pages, within a program. Sometimes actual feedback options might be closed due to issues or ongoing improvements already being under taken, therefore it is better to close as the product you are about to comment on is about to change. However, there is still other option by sending email, phone, or just use Facebook and post on the relevant product page, Microsoft, Windows, Windows Phone, Office, OneDrive etc. etc.

Hope this helps

Have a great day!

Thanks!

Hi Osm101,

I think you are misunderstanding the purpose of Microsoft and how feedback is used and obtained. As Microsoft is constantly evolving the users feedback is constant from within the use of the product the user is using, interacting with. Let's just carry on with the option of feedback for the Excel product (for Windows) From within the main website there is clearly listed the "Contact Us" option where you can select Live Chat for general enquiries, Phone or write to the address provided on the page. Or use the technical support options. Which will connect you to Microsoft Answers Tech which again is a live service. Some are feeling that the technical support option is not for them and more for IT pro's, this is not the case. If you are using the product and are completing a task and find that something is not working the way you need it or like, Technical Support option then would be your first port of call from the site where following the options laid out, will led you to the correct options. As the Technical Support team will then compile your ticket (if you choose this option) and provide you with a solution. When I say a solution, I am meaning this in the manner of the Support assistant will hear what it is you are trying to do and what's happening or not that you feel should, where they will guide you with relevant information (as maybe someone has already informed them of the same/similar issue and will have direct links for informational purposes. Or they will mark your request and forward this on) If you are using the Excel Product on a Windows device then all you have to do is use the main program and select the Account option and at the bottom you will see the About option after selecting this you will see Tech Support where you will see another windows open displaying the following.

Microsoft Product Support services

Microsoft Customer Service and Support

To contact Microsoft Customer Service and Support (CSS), visit http://support.microsoft.com/contactus. This page is available in all major languages and contains links to local phone numbers, self-help information, TTY services, and other online resources.

Online Community Resources

For help with all types of questions regarding Microsoft Office, you can also visit http://answers.microsoft.com/office. This is a free Microsoft-managed community support site where other Microsoft Office users from around the world contribute by asking questions and by answering other users' questions. Language support for these communities varies.

Conditions

Microsoft's support service prices, terms, and conditions are subject to change without notice.

Has you will now see clearly, that Microsoft recommends users to use the Online Community Resources, despite what you have heard for others and it is a Microsoft managed community support option where all your questions/feedback will be heard and answered. This is also not excluding all the other options for contacting that I've already listed. Sometimes for quick suggestions the main Facebook sites for the products should not be under estimated, just like the power of your feedback/input has within this community. Microsoft are listening to you.

The full list of the Online Assisted Support is now provided for you and offers a clear step by step action for you to follow if you are a Home, Business or IT Pro user. Using just this link for Excel will provide more information and also the live option for the Answer Desk at the bottom on the right.. For the home user the general port of call is the main Contact Us page.

If all of this is still to confusing and you just wish the 500 character box option, without any reply. Then please just select this official office Feedback page.

Hope this helps

Have a great day!

Thanks!