Windows 8 Does not recognize my dvd/bluray drive

Anonymous

Specifically my LG Bluray writer which uses which uses cyberlink powerdvd 10 programming cannot seem to recognize my graphics driver. I was told by LG support that the problem can be solved using the troubleshooter found at http://support.microsoft.com/kb/982116.

The troubleshooter, however, does not work with windows 8. I am hesitant to mess around the registry unless someone has had this problem and has fixed it.

Can someone please let me know if the windows 7 solution for this problem is the same solution for windows 8?

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48 answers

Anonymous

2015-11-04T03:58:10+00:00

I was having the same problem -- after updating to Windows 10 my Pioneer blu-ray drive was not being recognized. It was not appearing in Device Manager or anywhere. As soon as I followed your instructions and rebooted, my blu-ray drive was back and working. Thank you.
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Anonymous

2016-02-14T01:02:41+00:00
Hey,

I'm working on Windows 8.1 64-bits and have an external ASUS Blu-ray Writer (SBW-06D2X-U). Did all steps you have been giving guys:
- added as an administrator in cmd "reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001"
- added as an administrator in cmd "reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice2 /t REG_DWORD /d 0x00000002"
- uninstaled Cyberlink Power2Go7
- tried https://support.microsoft.com/pl-pl/mats/cd\_dvd\_drive\_problems
- even desperately tried this way:
1. Shut down PC.
2. Physically disconnect the Blu-Ray Drive.
3. Reboot to Windows with NO Blu-Ray drive.
4. Shut down PC.
5. Physically reconnect the Blu-Ray Drive.
6. Reboot to Windows with Blu-Ray drive.
still my computer doesn't see the external cd/dvd/br writer/reader.

Do you have any thoughts :(?

Regards,

Solo-ny

P.S. Sorry for my English, I'm not a native speaker.
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Anonymous

2016-02-14T02:03:20+00:00

Hi,

Do you see anything called "Initio" listed in Device Manager ?

Or anything concerning UPPER and LOWER FILTERS at this Registry key...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e965-e325-11ce-bfc1-08002be10318}

The filters will be listed on the right side after clinking on the key...

Anything listed there is a potential problem, but all filters don't cause a problem...only some...

Deleting the filter will usually fix the problem, but may cause one of your programs to not work properly... You can usually do a Bing or Google search for the file in the filter, and identify which program it goes with...

Then try updating the program... As a last resort, delete it...
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Anonymous

2016-02-14T14:31:16+00:00

Hey,

I have a polish version of windows, nevertheless I don't see there anything that i could even relate to the "Initio". Print Screen of my Device Manager:

And my registry key looks like that:

So I don't see anything from the upper or lower filters you are writing about :(.

I forget to mention, that week ago my system have seen the blu-ray. I wasn't using it for a week, the thing was disconnected, and now I connect it, I hear and see (led are flashing) it's working, but my system doesn't see it :(.
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Anonymous

2016-02-14T16:26:17+00:00

Hi,

I noticed a couple of things..

What is the device "inne urzadzenia" with the question mark ?

From your bottom picture it appears that at some time or another youe have had four or more CD\DVD drives... The folders 0000, 0001, 0002, 0003, all indicate a CD\DVD drive...
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