Windows 8 Does not recognize my dvd/bluray drive

Anonymous
2012-11-22T18:35:01+00:00

Specifically my LG Bluray writer which uses which uses cyberlink powerdvd 10 programming cannot seem to recognize my graphics driver.  I was told by LG support that the problem can be solved using the troubleshooter found at http://support.microsoft.com/kb/982116.

The troubleshooter, however, does not work with windows 8.  I am hesitant to mess around the registry unless someone has had this problem and has fixed it.

Can someone please let me know if the windows 7 solution for this problem is the same solution for windows 8?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-02-06T17:35:01+00:00

    Hello,

    Try this.... If it appears similar to what you have already done... Just do the one ending with 2

    1. Run cmd as Administrator (right click lower left corner when Start pops up)
    2. Type: or copy and paste

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    1. Hit Enter
    2. Type: or copy and paste

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice2 /t REG_DWORD /d 0x00000002

    1. Hit Enter
    2. Reboot

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  2. Anonymous
    2014-02-06T17:14:14+00:00

    I had a similar issue and was able to partially fix it by using creating a registry subkey (see Solution 5 following the link below):

    https://support.microsoft.com/kb/314060

    However, only one of my drives was recognized and the other one (a BluRay rom drive) is not even showing in Device Manager (prior to trying I was receiving an error message there were registry issues with both drives). I was wondering if I need to create another registry subkey in order to add the other (i.e., BluRay) drive or if there is anything else I have to do. I would appreciate any help you can provide.

    Best,

    Nielsen Pereira

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  3. Anonymous
    2014-01-24T21:26:46+00:00

    I tried the uninstall method and it did not help. I looked for the drive in registry and tried to apply permissions to read and get full access and a combination of the two,  and was denied by windows security. I really find it frustrating that Windows broke the ability to use my perfectly good optical drive. Shame on you Microsoft.

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  4. Anonymous
    2014-01-19T16:25:40+00:00

    Hi,

    Do you have iTunes or PowerDVD ? 

    You might try checking the Permissions for the drive to make sure something weird didn't happen.

    Try going to Device Manager, right click on the drive, select Uninstall, and reboot...

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  5. Anonymous
    2014-01-19T04:53:36+00:00

    I am still lost. I had to buy an external DVD RW so I could continue installing my media to the windows 8 machine. My internal DVD RW was working fine until I upgraded. I have tried the red edit, and the high and low bs, and even swapped to many different SATA ports on the motherboard , ASUS M5A97, it has 6 SATA Ports. In the BIOS it mentions the SATA connections and there was a choice between AHCI and IDE, I have tried both settings for the TSS DVD RW and it wont read or write a disc, it does show in explorer. I cannot understand how Windows 8 can see the drive but won't allow it to function.

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