Windows 8 Does not recognize my dvd/bluray drive

Anonymous
2012-11-22T18:35:01+00:00

Specifically my LG Bluray writer which uses which uses cyberlink powerdvd 10 programming cannot seem to recognize my graphics driver.  I was told by LG support that the problem can be solved using the troubleshooter found at http://support.microsoft.com/kb/982116.

The troubleshooter, however, does not work with windows 8.  I am hesitant to mess around the registry unless someone has had this problem and has fixed it.

Can someone please let me know if the windows 7 solution for this problem is the same solution for windows 8?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2012-12-05T04:51:04+00:00

    I now am able to see my BD-ROM drive and can use it for recording, playback, etc.  I wish I could say conclusively that the regedit feature did the trick, but I can't.  I didn't uninstall Nero or PowerDVD.  I was working with Acronis Disk Director on some drive partitions and had to move between my dual boots of Win 7 and Win 8.  After doing some things on the Win 7 side of my machine and returning to Win 8, the drive is now active. 

    Thanks for the help, in any event.  I'm grateful that there are knowledgeable people out there who are willing to help.

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  2. Anonymous
    2012-12-04T06:10:25+00:00

    Hello Again,

    Nero shouldn't be a problem, but the PowerDVD more than likely is.

    The only way to kow for sure is to uninstall it. Even better would be a backup image from before it was installed, if available.

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  3. Anonymous
    2012-12-04T03:55:04+00:00

    I tried the regedit string from the elevated command prompt.  The command was accepted but it didn't change the situation as far as I can see.  I do have CyberLink PowerDVD 11 installed.  I don't have Roxio installed but I do have Nero 12.

    I haven't pulled the cover off to swap SATA cables yet.

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  4. Anonymous
    2012-12-02T17:05:51+00:00

    Hi,

    This isn't a driver problem...there are various issues with Win 8, some types of software, and problems with some Toshiba machines.

    To the best of my knowledge, none of the issues are driver related.

    Try the Reg edit in a previouse reply, and possibly trying a different SATA plug as mentioned.

    Does the drive showup in Device Manager, or Disk Mnagement?

    Are you running any type of Roxio, Sonic, or CyberLink software ?

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  5. Anonymous
    2012-12-02T14:56:11+00:00

    Yes, I did forget to include the "B" to indicate the drive is Blu-ray.  As you indicated, there are no drivers available.  This is strange, since at one point several years ago, I completed a firmware upgrade using the software I downloaded from the Samsung site.

    The BIOS sees the drive.  If I enter setup during boot, I can see the drive.

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