Really... why is this taking so long? I got the "upgrade offer" last October in my email and when I purchased the Key, downloaded the ISO, burn to disc and performed the upgrade from Windows 7 to Windows 8, it took less than one hour to do all that. A couple of month later, I had to upgraded hard drive, when I tried to install Windows 8 from scratch onto the new HHD, I was prompted by an onscreen message that my Key can only for an upgrade installation. So, I decided to install Windows 7 then perform the Windows 8 update, worked well and took about two hours to complete all that.
Yesterday I ran into some problems again and decide to try the reset function because I thought two hours is way too long for me... What the **** was I thinking... it is been five hours and some minutes and now the PC resetting is at 60%. If I'd known it was going to this long, I would have done the Windows 7 installation then the Windows 8 Upgrade. Microsoft, I love Windows dearly but the problems and lack of help from you is giving me reason to switch to another operating system.