How do I get the latest version of GenuineCheck.exe

Answers for PA Bear MS MVP

1aPurchased computer Nov 2007

1b Win 7 Home Premium was installed I updated to Win 7 Proffesional 64 bit in 2011

1c. McAfee Security Center expires 2/3/13

3. Only McAfee Security Center
4. McAfee was pre-installed

5  (a) KB2722913, KB2705219, KB2712808, KB2731847 and possibly KB2706045; not KB2706045

    (b) KB2698365, KB2691442, KB2655992 & KB2719985 or possibly KB2721691;not KB2721691

    (c) KB2685939, KB2686831 & KB2709715;Yes

    (d) KB2604115, KB2658846, KB2660649, KB2676562, KB2688338, KB2690533, KB2695962 & KB2656411;Yes

    (e) KB2654428, KB2645640 & KB2644615.Yes

6. No working Java was detected on my system

7a. IE

7b. IE9 Ver 9.0.8112.16421 64 bit

7cYes

8.  Advanced SystemCare

I have since loaded Java 7 Update 5.

The pages then offers complimentary subscription to Microsoft Security Essentials

@DavidEButcher only! =>

Windows Update will ONLY offer Microsoft Security Essentials (MSE) as an Optional update when its detection engine cannot identify a valid anti-virus application installed on the computer; cf. http://support.microsoft.com/kb/2267621

That being said and assuming Win7 (64-bit) Service Pack 1 (SP1)...

Please answer each of the following [admittedly tedious]diagnostic questions in a correspondingly-numbered list in your very next reply (no need to quote this post):

1a. When (approx. date) did you purchase the computer?

1b. Did Win7 64-bit come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade from Vista to Win7?

1c. What problems were you having that led you to download/run GenuineCheck.exe?

2. What is the full name of your installed anti-virus application or security suite (if any) and when (approx. date) does your current subscription expire?  What anti-spyware applications (other than Defender) are installed?  What third-party firewall (if any)?
3. Has a(nother) Norton application or a McAfee application EVER been installed on the computer?
4. Did a Norton free-trial or a McAfee free-trial [pick one] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)
5. Are ALL of the following updates currently listed in View installed updates*(not Update History*)? ****** [1]

    (a) KB2722913, KB2705219, KB2712808, KB2731847 and possibly KB2706045;

    (b) KB2698365, KB2691442, KB2655992 & KB2719985 or possibly KB2721691;

    (c) KB2685939, KB2686831 & KB2709715;

    (d) KB2604115, KB2658846, KB2660649, KB2676562, KB2688338, KB2690533, KB2695962 & KB2656411;

    (e) KB2654428, KB2645640 & KB2644615.

6. Is Java Version 7 Update 5 (or higher) installed? TEST HERE USING IE (ONLY!) => http://java.com/en/download/installed.jsp

7a. Is Firefox or any other alternate browser installed other than Chrome?

7b. Is IE8 or IE9 installed?

7c. Is Internet Explorer (either version) working OK when you choose to use it?

8. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner Registry Cleaner)?

==============================================

[1] Start | Control Panel | Programs and Features | View installed updates (in left-hand menu)

Why can't you use IE?

What happens if you visit the diagnotics page at www.microsoft.com/genuine/diag

I usually use Firefox, but earlier replies state that Firefox has a problem, so I tried using IE8.

"Genuine Microsoft Software Diagnostic Results" insists that I "Passed" all tests.

If I can't use Firefox, and I can't use IE, what do I use to connect to your site to download August 2012 "patches"?