You MUST use the 32-bit version of IE9 - not the 64-bit version.
If you're having problem then, check validation at www.microsoft.com/genuine/diag and www.microsoft.com/genuine/validate
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From the following WEB page http://www.microsoft.com/en-us/download/exe-validation.aspx?id=29156 I downloaded GenuineCheck.exe as required.
However on executing the program I got the following error message
"This version of the Windows Genuine Advantage tool is no longer supported. Please download the newest version and ensure that your system clock is accurate"
Downloaded a copy from Microsoft but the tool requires Windows XP to load.
Is there a Windows 7 version?
So where do I get a copy of the latest version?
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You MUST use the 32-bit version of IE9 - not the 64-bit version.
If you're having problem then, check validation at www.microsoft.com/genuine/diag and www.microsoft.com/genuine/validate
Why can't you use IE?
What happens if you visit the diagnotics page at www.microsoft.com/genuine/diag
I usually use Firefox, but earlier replies state that Firefox has a problem, so I tried using IE8.
"Genuine Microsoft Software Diagnostic Results" insists that I "Passed" all tests.
If I can't use Firefox, and I can't use IE, what do I use to connect to your site to download August 2012 "patches"?
Noel
I do not use Firefox.
I use Chrome
You shouldn't even be asked for GenuineCheck using IE.
If you are then there's something interfering with the User Agent String.
please go to www.microsoft.com/genuine/diag - what does it have to say?