- What make/model computer are you running? Be specific. Sony VAIO VPCEJ16FX
- From what operating system, did you upgrade to Windows 8? Win7 Home Premium to Win8 Pro
- Did you upgrade using the Windows 8 Upgrade Assistant or did you create an ISO to use that method to upgrade? Or did you upgrade from a retail disc?
ISO
- When do you get the error message? Please give exact details and error message.
A screenshot would be helpful It pops up shortly after startup, within the first two-three minutes.
I don't know how to add a screenshot, but the pop-up reads: "VUDesktopToast.exe - System Error" "The program can't start because mfc110u.dll is missing from your computer. Try reinstalling the program to fix this problem."
5) Do you only get the error at startup or does it occur at any other time? As far as I remember, only after startup.
- Is the error message, a pop-up dialog box? Yes, it is a pop-up dialog box.
- What anti-virus are you running? Norton 360
- If you have uninstalled your anti-virus did you use the manufacturer removal tool to uninstall?
N/A. I have not uninstalled my antivirus.
- Have you run any registry cleaner either as part of an anti-virus or installed and run separately? If yes, what is the brand name of the registry cleaner?
Yes, I have run Norton Registry Cleanup.
- Please check the event viewer in the system and application logs for any red errors. Then look to see if any errors mention mfc110u.dll or VUDesktopToast.exe.
Please copy and paste any relevant event viewer errors.
This was an Information entry, not an Error entry
Log Name: System
Source: Application Popup
Date: 2/8/2013 10:40:29 AM
Event ID: 26
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Joel-VAIO
Description:
Application popup: VUDesktopToast.exe - System Error : The program can't start because mfc110u.dll is missing from your computer. Try reinstalling the program to fix this problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" Guid="{47BFA2B7-BD54-4FAC-B70B-29021084CA8F}" />
<EventID>26</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-02-08T16:40:29.898278300Z" />
<EventRecordID>114164</EventRecordID>
<Correlation />
<Execution ProcessID="588" ThreadID="948" />
<Channel>System</Channel>
<Computer>Joel-VAIO</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="Caption">VUDesktopToast.exe - System Error</Data>
<Data Name="Message">The program can't start because mfc110u.dll is missing from your computer. Try reinstalling the program to fix this problem. </Data>
</EventData>
</Event>