Windows 8 is stuck in an automatic repair loop

Anonymous
2012-10-26T21:04:03+00:00

My windows 8 get in a automatic repair loop and it couldn't repair it. And than it says log file d:\windows\system32\logfiles\srt\srttrail.txt

What to do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-10-29T14:14:32+00:00

do a selective boot up with bios

get cmd to open and check

bootrec /fixMBR

bootrec /Fixboot

bootrec /rebuildBCD

and also

chkdsk /r c:

chkdsk /r d:

chkdsk /r e:

chkdsk /r f:

then let repair go thowe again and should be stoped

Was this answer helpful?

200+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2014-12-31T16:33:06+00:00

Hello Coonut,

Thank you for your reply,

I would suggest you to login to any other computer and create a Windows 8 installation disk. Using that disk you can perform the troubleshooting methods given below.

Refer the link to create the installation disk:

How to create installation media for a PC refresh or reset:

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

Hope the information helps.

Please reply with the results, in order to help you fix the issue.

Wish u a Happy New Year!

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments

280 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-07-08T11:59:04+00:00

    Just want to say thanks again For your Unbelievable service and Care, K Microsoft? You guy's are awesome.

    (Yep, I lost all my files).

    Bye.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-07-08T11:38:20+00:00

    Hello Fabricio,

    Thank you for the prompt reply.

    It is very unfortunate that all files are gone. However, I hope that you may be able to recover them by using program which you mentioned.

    I also hope that reinstalling Windows may resolve all the issues.

    Note: Using third party software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of third party software can be solved. Using third party software is at your own risk.

    Please keep us updated on the status of the issue.

    Thank you

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-07-08T11:17:42+00:00

    Yes, I've tried that. But nothing worked. 

    Then I opened to the prompt cmd screen and tried to check my folders (through notepad) and save everything so I could re-install the windows, BUT it turns out that ALL my files were deleted! Seriously. All my personal files are gone! My photos (I'm living in Ireland for one year and just lose all my photos), videos, work files, everything.  

    Now that I had no other choice than re-install, I'm running a program who tries to recover lost HD. 

    Just want to say thanks to Microsoft for doing this with me and fixing a problem that is there since 2013. Bravo.

    Was this answer helpful?

    0 comments