Computer keeps Blue Screening, can't figure out why

Anonymous
2012-05-21T04:18:47+00:00

I just finished building my own gaming PC the other day. And yesterday my computer BSODed while playing Just Cause 2, and today it did again while playing the same game. The Event Viewer says it's an Error 41 (Kernel-Power). I really have no idea what to do. All my drivers are up to date, my power supply is defiantly big enough, and all my hardware is more then enough to handle anything I'm doing. What should I do?

EDIT: I should clarify that I know it's not a problem with overheating as well. My video card (Radeon 6950) has stayed under 60(c) the whole time, as well as my processor (AMD8150 8 core) staying under 40(c).

Windows for home | Windows 11 | Gaming

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Anonymous
2012-05-21T18:10:02+00:00

Just FYI - sometimes lower level drivers (such as AMD Overdrive or Gigabyte EasyTune) can cause systems to act as if there is a hardware problem.  So, we're still not certain if this is hardware or software - so please continue to run the diagnostics suggested previously.

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Win7 systems.  If doesn't appear to be installed on your system, then it may be a part of the Gigabyte EasyTune6 program (another one that's known to cause BSOD's on Win7 systems).

*******

Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program

Then, download and install a fresh copy of the ATI drivers from http://www.ati.com (in the upper right corner of the page)

  • Select the "Custom" installation option and don't let it install AMD OverDrive or the VISION Engine Control Center (if present)

Then use the ATI uninstall manager to uninstall the Catalyst Control Center (CCC).  This is a separate issue and isn't required for the AMD OverDrive removal.

If the device (AODDriver or AODDriver4.01) remains a problem in perfmon /report, open Device Manager, select the "View" item.

Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.

Locate the AODDriver entry, right click on it and select "Uninstall".  Reboot for changes to take affect.

*******

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Also, please uninstall the Gigabyte Easy Saver - mobo power utility driver and the Gigabyte EasyTune6 program (it may contain the AMD Overdrive program).  Both are known to cause BSOD's on some Win7 systems.

I am suspicious of the Applecharger program also, but have no firm evidence for it.  Please just keep an eye on it for now.

If that doesn't stop the BSOD's, please run Driver Verifier according to these directions:  http;//www.carrona.org/verifier.html

*****************************************************************************

BSOD BUGCHECK SUMMARY

Loading Dump File [C:\Users\FUBAR\jcgriff2_\dbug\_Kernel__\051912-22464-01.dmp]

Built by: 7600.16988.amd64fre.win7_gdr.120401-1505

Debug session time: Sat May 19 16:39:43.993 2012 (UTC - 4:00)

System Uptime: 0 days 0:31:58.600

BugCheck A, {6, 2, 0, fffff80003095a93}

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+e3 )

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+e3

Bugcheck code 0000000A

Arguments 0000000000000006 0000000000000002 0000000000000000 fffff80003095a93

BiosVersion = F7

BiosReleaseDate = 10/13/2011

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Loading Dump File [C:\Users\FUBAR\jcgriff2_\dbug\_Kernel__\052012-25287-01.dmp]

Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504

Debug session time: Mon May 21 00:00:30.836 2012 (UTC - 4:00)

System Uptime: 0 days 0:29:47.101

BugCheck 101, {19, 0, fffff8800316d180, 7}

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE

Bugcheck code 00000101

Arguments 0000000000000019 0000000000000000 fffff8800316d180 0000000000000007

BiosVersion = F7

BiosReleaseDate = 10/13/2011

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

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  1. Anonymous
    2012-06-24T02:51:47+00:00

    I realize I'm posting a lot now but I managed to get the game to start and get to the menu. It said it had to restart the game to complete the patch, so I clicked 'OK' and the game restarted. It shut down and then I blue screened and got something other than the usual 0x101, maybe it's significant:

    https://skydrive.live.com/redir?resid=5F2452D737B22C73!129&authkey=!AHOfc0yRSSDhKlE

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  2. Anonymous
    2012-06-24T02:05:20+00:00

    Update: Both the Corsair and the G.Skill bsod, what does the last stop error mean, the one that said the RAM was bad? Could that mean a bad motherboard instead?

    Regardless I think I'm going to look into getting the motherboard replaced.

    Also, I have AMD Turbo Boost off, but it's still running like 200MHz faster than the stock 3.6GHz. Is this a problem or is that an insignificant number?

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  3. Anonymous
    2012-06-24T01:14:28+00:00

    I think maybe I found the problem, but ran into another one while trying to fix it. The Corsair memory I bought is 1600MHz but my BIOS was set to 1333, so I changed it to 1600 and restarted and was brought to a BIOS screen that said my system failed to boot because of overclocking. Did I do something wrong?

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  4. Anonymous
    2012-06-24T00:52:16+00:00

    Ok, right now I'm going to try the G.Skill again. If it still crashes I'll RMA the motherboard. I absolutely refuse to believe I got 4 faulty sticks of RAM  consecutively.

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