Cannot connect Nokia Lumia get an error 'MTP USB Device Failed Driver Installation’

Anonymous
2012-11-16T19:51:17+00:00

I tried to connect my new Nokia Lumia 920 to my PC and get the error message in my title.  After troubleshooting still get a message "MTP USB Devise has a driver problem".  Tried FixIt same thing. Reinstalled driver still get the same message.  Anyone solve this problem?  I have a 64bit machine, Windows 7.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2012-12-27T09:36:38+00:00

if you already solved it that good.

if not this might work because it worked for me :)

unplug your phone usb, then turn your phone off and then plug the usb back on to the computer and then just wait for the phone to start back up and just wait for about 5 min or so, at first it might say fail to install because the phone havent started up probably yet but it should work after your phone go to it home screen. 

if this doesnt work i dont know haha

thing seem to work when you turn it off and turn it back on haha

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  1. Anonymous
    2013-11-28T17:50:22+00:00

    YES!!!  That worked!!!  Remove the KLFLTDRV (leaving it blank) and it's fixed!!!

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  2. Anonymous
    2013-11-14T20:14:13+00:00

    on this register hack, what exactly did you remove the " = klfltdrv "

    thanks

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  3. Anonymous
    2013-11-08T02:01:31+00:00

    I did but its still not working. I guess my pc window is not updated. I have windows xp version 2004

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  4. Anonymous
    2013-11-07T23:29:43+00:00

    I had the same problem with my Lumia 720 and Windows 7 64bit. This solution worked for me. I disconnected and powered off the phone, uninstalled  the MTP device in the device manager then reconnected.

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