I agree 100%. MS has totally screwed us by not creating any additional service packs for WIN-7. Windows update gets broken all the time (I see this so often on my customers machines it has become worse than the FLU). I also agree that WSUS Offline Update
makes it a lot less painful to install WIN Updates.
I have been in this business for over 30 years, and in that time have tried and used many backup solutions.
The BEST BY FAR is Macrium Reflect.
This is AWESOME image backup & cloning software.
I have been using it for several years now for my systems and for my customers.
It not only makes imaging easy, recovery of the image is also an easy task.
In addition individual file and folder recovery when needed can be done in about a minute!
It also can be used for cloning drives, etc.
Here is link to the FREE version for personal use.
It is much better than Acronis and other pay for products in my professional opinion.
Here is link to the FREE version.
http://www.macrium.com/reflectfree.aspx
If you have any questions, I would be happy to answer them for you