Can't install Windows updates-- error code 80248015

Anonymous
2012-05-21T14:15:05+00:00

error code 80248015 can't install updates.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-21T15:17:32+00:00

Verify that the time, date/year & time-zone are set correctly

<<Set the clock>>

Always remember to set a System Restore point before doing any work on your computer.

Rename the Windows Update Softwaredistribution folder

That is what I got when searched around for error 0x80248015

This problem may occur if the Windows Update, Software distribution folder has been corrupted.

 We can refer to the following steps to rename this folder.

Please note that the folder will be re-created the next time we visit the Windows Update site.

  1. Close all the open windows.
  2. Click the "Start" Button, click "All programs", and click "Accessories".
  3. Right-click "Command Prompt" and click "Run as administrator".
  4. In "Administrator: Command Prompt" window, type in " net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

  1. Click the "Start" Button, in the "Start Search" box, type in " %windir%" (without the quotes) and press Enter.
  2. In the opened folder, look for the folder named "SoftwareDistribution".
  3. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.
  4. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started.

Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

The windows update team and other users who regularly read the forum can either share their knowledge or learn from your interaction with us.

UTC/GMT is 15:15 on Monday, May 21, 2012

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  1. Anonymous
    2012-06-12T03:35:47+00:00

     

     

    Always remember to set a System Restore point before doing any work on your computer.

     

    Rename the Windows Update Softwaredistribution folder

     

    That is what I got when searched around for error 0x80248015

    This problem may occur if the Windows Update, Software distribution folder has been corrupted.

     We can refer to the following steps to rename this folder.

    Please note that the folder will be re-created the next time we visit the Windows Update site.

    1. Close all the open windows.
    2. Click the "Start" Button, click "All programs", and click "Accessories".
    3. Right-click "Command Prompt" and click "Run as administrator".
    4. In "Administrator: Command Prompt" window, type in " net stop WuAuServ" (without the quotes) and press Enter.

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

    1. Click the "Start" Button, in the "Start Search" box, type in " %windir%" (without the quotes) and press Enter.
    2. In the opened folder, look for the folder named "SoftwareDistribution".
    3. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.
    4. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

    Note: Please look at the cmd window and make sure it says that it was successfully started.

    Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

     

    The windows update team and other users who regularly read the forum can either share their knowledge or learn from your interaction with us.

    UTC/GMT is 15:15 on Monday, May 21, 2012                                

     

    Hi, Jose,

    I had exactly same issue, and the path forward was given by a German Web site. The link after translation is:

    http://translate.google.com/translate?hl=en&sl=de&tl=en&u=http%3A%2F%2Fwww.windows-7-forum.net%2Fwindows-7-sicherheit%2F35981-windows-sicherheitsupdates-lassen-mehr-herunterladen-3.html

    However it did not explain in any detail on how to implement it. 

    Thanks a bunch, and I too would like to offer you buckets of beer!

    I wonder what did cause the corruption of the "SoftwareDistribution" folder? 

    -SimpsonBowles

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  2. Anonymous
    2012-06-10T16:44:50+00:00

    Sorry, just noticed this in the update log. This is around the time the Updater went walkabout!

    Cheers

    Marazan (Paul)

    WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/microsoftupdate/redir/muv4muredir.cab>. error 0x80072f78

    2012-05-18 22:20:14:098  328 d28 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78

    2012-05-18 22:20:14:098  328 d28 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f78

    2012-05-18 22:20:14:098  328 d28 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f78

    2012-05-18 22:20:16:896  328 d28 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:

    2012-05-18 22:20:16:912  328 d28 Misc  Microsoft signed: Yes

    2012-05-18 22:20:16:912  328 d28 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++

    2012-05-18 22:20:16:912  328 d28 PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {53E7AC24-9A86-4D30-9C12-5B3110176B0E}.100 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {5F46C0B9-C57C-484E-B6E5-80DDED34BFA3}.100 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {9E9FFF5F-6E45-477C-8508-E88FEF897DF8}.100 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {718C6846-D791-4DF3-90E5-C2158345E0B8}.100 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {1BDDBE8D-16EF-4E1D-A8EB-826691A014F6}.101 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Added update {C33E437B-EBF2-41FA-8C0F-E8B068F7F5AC}.100 to search result

    2012-05-18 22:20:18:144  328 d28 Agent   * Found 6 updates and 71 categories in search; evaluated appl. rules of 1597 out of 2115 deployed entities

    2012-05-18 22:20:18:144  328 d28 Agent *********

    2012-05-18 22:20:18:144  328 d28 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-05-18 22:20:18:144  328 d28 Agent *************

    2012-05-18 22:20:18:160  328 d28 Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:20:18:160  328 d28 Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:20:18:160  328 a68 AU >>##  RESUMED  ## AU: Search for updates [CallId = {A2C0956A-353B-4D22-9EBD-9F7CD5BF9E3E}]

    2012-05-18 22:20:18:160  328 a68 AU   # 6 updates detected

    2012-05-18 22:20:18:160  328 a68 AU #########

    2012-05-18 22:20:18:160  328 a68 AU ##  END  ##  AU: Search for updates [CallId = {A2C0956A-353B-4D22-9EBD-9F7CD5BF9E3E}]

    2012-05-18 22:20:18:160  328 a68 AU #############

    2012-05-18 22:20:18:160  328 a68 AU Successfully wrote event for AU health state:0

    2012-05-18 22:20:18:160  328 a68 AU #############

    2012-05-18 22:20:18:160  328 a68 AU ## START ##  AU: Refresh featured updates info

    2012-05-18 22:20:18:160  328 a68 AU #########

    2012-05-18 22:20:18:160  328 a68 AU No featured updates available.

    2012-05-18 22:20:18:160  328 a68 AU #########

    2012-05-18 22:20:18:160  328 a68 AU ##  END  ##  AU: Refresh featured updates info

    2012-05-18 22:20:18:160  328 a68 AU #############

    2012-05-18 22:20:18:160  328 a68 AU AU setting next detection timeout to 2012-05-19 11:07:35

    2012-05-18 22:20:18:160  328 a68 AU Successfully wrote event for AU health state:0

    2012-05-18 22:20:18:160  328 a68 AU AU setting pending client directive to 'Download Approval'

    2012-05-18 22:20:18:176  328 a68 AU Successfully wrote event for AU health state:0

    2012-05-18 22:20:18:191  328 d28 Report REPORT EVENT: {283EF48B-C755-4B7B-BE72-682CC08FD0D0} 2012-05-18 22:20:18:144+0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 6 updates.

    2012-05-18 22:20:18:191  328 d28 Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:20:33:173  328 e98 AU Launched new AU client for directive 'Download Approval', session id = 0x1

    2012-05-18 22:42:53:011  328 dfc Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:43:18:112  328 dfc Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:43:24:336  328 dfc Report CWERReporter finishing event handling. (00000000)

    2012-05-18 22:50:09:569  328 dfc Report CWERReporter finishing event handling. (00000000)

    2012-05-19 00:20:13:937  328 11a0 AU Getting featured update notifications.  fIncludeDismissed = true

    2012-05-19 00:20:13:937  328 11a0 AU No featured updates available.

    2012-05-19 00:49:11:003  328 e98 AU AU setting next sqm report timeout to 2012-05-19 16:49:11

    2012-05-19 00:49:28:569  328 e98 AU AU received handle event

    2012-05-19 00:49:28:569  328 e98 AU AU setting pending client directive to 'Download Approval'

    2012-05-19 00:49:34:165  328 e98 Shutdwn user declined update at shutdown

    2012-05-19 00:49:34:165  328 e98 AU Successfully wrote event for AU health state:0

    2012-05-19 00:49:34:165  328 e98 AU AU initiates service shutdown

    2012-05-19 00:49:34:165  328 e98 AU ###########  AU: Uninitializing Automatic Updates  ###########

    2012-05-19 00:49:35:241  328 e98 Report CWERReporter finishing event handling. (00000000)

    2012-05-19 00:49:35:522  328 e98 Service *********

    2012-05-19 00:49:35:522  328 e98 Service **  END  **  Service: Service exit [Exit code = 0x240001]

    2012-05-19 00:49:35:522  328 e98 Service *************

    2012-05-19 09:46:02:396  424 cdc Misc ===========  Logging initialized (build: 7.5.7601.17514, tz: +0800)  ===========

    2012-05-19 09:46:02:412  424 cdc Misc   = Process: C:\Windows\system32\svchost.exe

    2012-05-19 09:46:02:412  424 cdc Misc   = Module: c:\windows\system32\wuaueng.dll

    2012-05-19 09:46:02:396  424 cdc Service *************

    2012-05-19 09:46:02:412  424 cdc Service ** START **  Service: Service startup

    2012-05-19 09:46:02:412  424 cdc Service *********

    2012-05-19 09:46:03:520  424 cdc Agent   * WU client version 7.5.7601.17514

    2012-05-19 09:46:03:551  424 cdc Agent   * Base directory: C:\Windows\SoftwareDistribution

    2012-05-19 09:46:03:566  424 cdc Agent   * Access type: No proxy

    2012-05-19 09:46:03:660  424 cdc Agent   * Network state: Disconnected

    2012-05-19 09:46:51:336  424 cdc Report CWERReporter::Init succeeded

    2012-05-19 09:46:51:336  424 cdc Agent ***********  Agent: Initializing Windows Update Agent  ***********

    2012-05-19 09:46:51:336  424 cdc Agent ***********  Agent: Initializing global settings cache  ***********

    2012-05-19 09:46:51:336  424 cdc Agent   * WSUS server: <NULL>

    2012-05-19 09:46:51:336  424 cdc Agent   * WSUS status server: <NULL>

    2012-05-19 09:46:51:336  424 cdc Agent   * Target group: (Unassigned Computers)

    2012-05-19 09:46:51:336  424 cdc Agent   * Windows Update access disabled: No

    2012-05-19 09:46:51:414  424 cdc DnldMgr Download manager restoring 0 downloads

    2012-05-19 09:46:51:445  424 cdc AU ###########  AU: Initializing Automatic Updates  ###########

    2012-05-19 09:46:51:507  424 cdc AU   # Approval type: Pre-download notify (User preference)

    2012-05-19 09:46:51:507  424 cdc AU   # Will interact with non-admins (Non-admins are elevated (User preference))

    2012-05-19 09:46:51:866  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:51:866  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:131  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:52:131  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:272  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:52:272  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:428  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:52:428  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:475  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:52:475  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:537  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 09:46:52:537  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 09:46:52:537  424 cdc AU FATAL: Failed to Unserialize from data store, error = 0x80248015

    2012-05-19 09:46:52:537  424 cdc AU   # WARNING: Exit code = 0x80248015

    2012-05-19 09:46:52:537  424 cdc AU ###########  AU: Uninitializing Automatic Updates  ###########

    2012-05-19 09:46:52:615  424 cdc AU WARNING: InitAUComponents Failed, will restart AU in 30 mins, error = 0x80248015

    2012-05-19 09:46:52:646  424 cdc AU AU Restart required....

    2012-05-19 09:46:54:097  424 cdc Report ***********  Report: Initializing static reporting data  ***********

    2012-05-19 09:46:54:097  424 cdc Report   * OS Version = 6.1.7601.1.0.66304

    2012-05-19 09:46:54:097  424 cdc Report   * OS Product Type = 0x00000003

    2012-05-19 09:46:54:237  424 cdc Report   * Computer Brand = Hewlett-Packard

    2012-05-19 09:46:54:237  424 cdc Report   * Computer Model = Presario CQ56 Notebook PC

    2012-05-19 09:46:54:237  424 cdc Report   * Bios Revision = F.18

    2012-05-19 09:46:54:237  424 cdc Report   * Bios Name = Default System BIOS

    2012-05-19 09:46:54:237  424 cdc Report   * Bios Release Date = 2011-04-18T00:00:00

    2012-05-19 09:46:54:237  424 cdc Report   * Locale ID = 2057

    2012-05-19 09:46:59:666  424 1334 Report CWERReporter finishing event handling. (00000000)

    2012-05-19 10:16:52:647  424 cdc AU ###########  AU: Uninitializing Automatic Updates  ###########

    2012-05-19 10:16:52:647  424 cdc AU ###########  AU: Initializing Automatic Updates  ###########

    2012-05-19 10:16:52:690  424 cdc AU   # Approval type: Pre-download notify (User preference)

    2012-05-19 10:16:52:690  424 cdc AU   # Will interact with non-admins (Non-admins are elevated (User preference))

    2012-05-19 10:16:52:692  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

    2012-05-19 10:16:52:692  424 cdc Agent WARNING: Failed to get deployment data from data store, error 80248015

    2012-05-19 10:16:52:695  424 cdc DtaStor FATAL: Service 7971F918-A847-4430-9279-4A52D1EFE18D requested, but it is expired

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  3. Anonymous
    2012-06-10T16:34:50+00:00

    Sorry not that computer literate. Couldn't find anything to do with KB896688 as the Updater no longer has a record of failed updates. It just says never now. Did look at installed updates and it's not there.

    HERE IS THE LAST BIT OF THE UPDATE LOG I TRIED JUST NOW:

    2012-06-10 23:27:30:052  688 b50 Misc WARNING: Send failed with hr = 80072ee2.

    2012-06-10 23:27:30:052  688 b50 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:27:30:052  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2

    2012-06-10 23:27:30:052  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072ee2

    2012-06-10 23:29:31:050  688 b50 Misc WARNING: Send failed with hr = 80072ee2.

    2012-06-10 23:29:31:050  688 b50 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:29:31:050  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2

    2012-06-10 23:29:31:050  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072ee2

    2012-06-10 23:30:01:772  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:30:01:772  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:30:01:772  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:30:01:772  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:30:33:473  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:30:33:473  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:30:33:473  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:30:33:473  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:30:33:473  688 b50 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072ee2

    2012-06-10 23:31:04:284  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:31:04:284  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:31:04:284  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:31:04:284  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:31:34:783  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:31:34:783  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:31:34:783  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:31:34:783  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:32:05:545  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:32:05:555  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:32:05:555  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:32:05:555  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:34:06:040  688 b50 Misc WARNING: Send failed with hr = 80072ee2.

    2012-06-10 23:34:06:040  688 b50 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:34:06:040  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2

    2012-06-10 23:34:06:040  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072ee2

    2012-06-10 23:34:06:040  688 b50 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072f78

    2012-06-10 23:34:41:084  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:34:41:084  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:34:41:084  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:34:41:084  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:36:48:046  688 b50 Misc WARNING: Send failed with hr = 80072ee2.

    2012-06-10 23:36:48:046  688 b50 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:36:48:046  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072ee2

    2012-06-10 23:36:48:046  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072ee2

    2012-06-10 23:37:19:459  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:37:19:459  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:37:19:459  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:37:19:459  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:37:50:418  688 b50 Misc WARNING: Send failed with hr = 80072f78.

    2012-06-10 23:37:50:418  688 b50 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-06-10 23:37:50:418  688 b50 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab>. error 0x80072f78

    2012-06-10 23:37:50:418  688 b50 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-06-10 23:37:50:418  688 b50 Misc WARNING: DownloadFileInternal failed for http://www.update.microsoft.com/v9/windowsupdate/redir/muv4wuredir.cab: error 0x80072f78

    2012-06-10 23:37:50:418  688 b50 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80072f78

    2012-06-10 23:37:50:418  688 b50 Agent   * WARNING: Online service registration/service ID resolution failed, hr=0x80072F78

    2012-06-10 23:37:50:434  688 b50 Agent   * WARNING: Exit code = 0x80072F78

    2012-06-10 23:37:50:434  688 b50 Agent *********

    2012-06-10 23:37:50:434  688 b50 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-06-10 23:37:50:434  688 b50 Agent *************

    2012-06-10 23:37:50:434  688 b50 Agent WARNING: WU client failed Searching for update with error 0x80072f78

    2012-06-10 23:37:50:434  688 1230 AU >>##  RESUMED  ## AU: Search for updates [CallId = {797261EE-64BD-4069-A4E3-9B48186FBF03}]

    2012-06-10 23:37:50:434  688 1230 AU   # WARNING: Search callback failed, result = 0x80072F78

    2012-06-10 23:37:50:434  688 1230 AU   # WARNING: Failed to find updates with error code 80072F78

    2012-06-10 23:37:50:449  688 1230 AU #########

    2012-06-10 23:37:50:449  688 1230 AU ##  END  ##  AU: Search for updates [CallId = {797261EE-64BD-4069-A4E3-9B48186FBF03}]

    2012-06-10 23:37:50:449  688 1230 AU #############

    2012-06-10 23:37:50:449  688 1230 AU Successfully wrote event for AU health state:0

    2012-06-10 23:37:50:449  688 1230 AU AU setting next detection timeout to 2012-06-10 20:37:50

    2012-06-10 23:37:50:449  688 1230 AU Successfully wrote event for AU health state:0

    2012-06-10 23:37:50:449  688 1230 AU Successfully wrote event for AU health state:0

    2012-06-10 23:37:55:455  688 b50 Report REPORT EVENT: {CFBB768E-5BDC-4D34-94B8-F7645C3BD01C} 2012-06-10 23:37:50:434+0800 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072f78 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80072f78.

    2012-06-10 23:37:55:455  688 b50 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

    2012-06-10 23:37:55:455  688 b50 Report WER Report sent: 7.5.7601.17514 0x80072f78 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged

    2012-06-10 23:37:55:455  688 b50 Report CWERReporter finishing event handling. (00000000)

    HERE IS THE UPDATE LOG FROM THE LAST SUCCESSFUL UPDATE TO WHEN IT STARTED FAILING:

    012-05-16 23:54:35:933  320 57c Agent WARNING: Failed to evaluate Installed rule, updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.101, hr = 80242013

    2012-05-16 23:54:37:446  320 57c Agent   * Added update {53E7AC24-9A86-4D30-9C12-5B3110176B0E}.100 to search result

    2012-05-16 23:54:37:446  320 57c Agent   * Added update {5F46C0B9-C57C-484E-B6E5-80DDED34BFA3}.100 to search result

    2012-05-16 23:54:37:446  320 57c Agent   * Added update {9E9FFF5F-6E45-477C-8508-E88FEF897DF8}.100 to search result

    2012-05-16 23:54:37:446  320 57c Agent   * Added update {718C6846-D791-4DF3-90E5-C2158345E0B8}.100 to search result

    2012-05-16 23:54:37:446  320 57c Agent   * Added update {1BDDBE8D-16EF-4E1D-A8EB-826691A014F6}.101 to search result

    2012-05-16 23:54:37:446  320 57c Agent   * Found 5 updates and 71 categories in search; evaluated appl. rules of 1175 out of 2115 deployed entities

    2012-05-16 23:54:37:509  320 57c Agent *********

    2012-05-16 23:54:37:509  320 57c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-05-16 23:54:37:509  320 57c Agent *************

    2012-05-16 23:54:37:555  320 8ec AU >>##  RESUMED  ## AU: Search for updates [CallId = {04A1EFDA-F1AA-4CF0-BCFA-761C956D7552}]

    2012-05-16 23:54:37:555  320 8ec AU   # 5 updates detected

    2012-05-16 23:54:37:555  320 8ec AU #########

    2012-05-16 23:54:37:555  320 8ec AU ##  END  ##  AU: Search for updates [CallId = {04A1EFDA-F1AA-4CF0-BCFA-761C956D7552}]

    2012-05-16 23:54:37:555  320 8ec AU #############

    2012-05-16 23:54:37:555  320 8ec AU No featured updates notifications to show

    2012-05-16 23:54:37:555  320 8ec AU Successfully wrote event for AU health state:0

    2012-05-16 23:54:37:555  320 8ec AU Successfully wrote event for AU health state:0

    2012-05-16 23:54:37:587  320 57c Report REPORT EVENT: {CC5AC6D3-6DD8-4842-B36F-3810A641D260} 2012-05-16 23:54:27:618+0800 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.

    2012-05-16 23:54:37:649  320 57c Report CWERReporter finishing event handling. (00000000)

    2012-05-16 23:54:42:563  320 57c Report CWERReporter finishing event handling. (00000000)

    2012-05-16 23:56:56:700  320 57c Report CWERReporter finishing event handling. (00000000)

    2012-05-16 23:57:09:223  320 57c Report CWERReporter finishing event handling. (00000000)

    2012-05-17 00:09:41:789  320 a20 AU Successfully wrote event for AU health state:0

    2012-05-17 00:09:46:789  320 57c Report CWERReporter finishing event handling. (00000000)

    2012-05-17 02:52:42:774  320 6d0 Report CWERReporter finishing event handling. (00000000)

    2012-05-17 02:53:49:319  320 a20 Shutdwn user declined update at shutdown

    2012-05-17 02:53:49:319  320 a20 AU Successfully wrote event for AU health state:0

    2012-05-17 02:53:49:319  320 a20 AU AU initiates service shutdown

    2012-05-17 02:53:49:319  320 a20 AU ###########  AU: Uninitializing Automatic Updates  ###########

    2012-05-17 02:53:50:941  320 a20 Report CWERReporter finishing event handling. (00000000)

    2012-05-17 02:53:51:082  320 a20 Service *********

    2012-05-17 02:53:51:082  320 a20 Service **  END  **  Service: Service exit [Exit code = 0x240001]

    2012-05-17 02:53:51:082  320 a20 Service *************

    2012-05-18 00:48:06:412  320 1ec Misc ===========  Logging initialized (build: 7.5.7601.17514, tz: +0800)  ===========

    2012-05-18 00:48:06:432  320 1ec Misc   = Process: C:\Windows\system32\svchost.exe

    2012-05-18 00:48:06:432  320 1ec Misc   = Module: c:\windows\system32\wuaueng.dll

    2012-05-18 00:48:06:382  320 1ec Service *************

    2012-05-18 00:48:06:432  320 1ec Service ** START **  Service: Service startup

    2012-05-18 00:48:06:452  320 1ec Service *********

    2012-05-18 00:48:07:279  320 1ec Agent   * WU client version 7.5.7601.17514

    2012-05-18 00:48:07:609  320 1ec Agent   * Base directory: C:\Windows\SoftwareDistribution

    2012-05-18 00:48:07:659  320 1ec Agent   * Access type: No proxy

    2012-05-18 00:48:07:709  320 1ec Agent   * Network state: Disconnected

    2012-05-18 00:49:11:039  320 1ec Report CWERReporter::Init succeeded

    2012-05-18 00:49:11:039  320 1ec Agent ***********  Agent: Initializing Windows Update Agent  ***********

    2012-05-18 00:49:11:039  320 1ec Agent ***********  Agent: Initializing global settings cache  ***********

    2012-05-18 00:49:11:039  320 1ec Agent   * WSUS server: <NULL>

    2012-05-18 00:49:11:039  320 1ec Agent   * WSUS status server: <NULL>

    2012-05-18 00:49:11:039  320 1ec Agent   * Target group: (Unassigned Computers)

    2012-05-18 00:49:11:039  320 1ec Agent   * Windows Update access disabled: No

    2012-05-18 00:49:11:086  320 1ec DnldMgr Download manager restoring 0 downloads

    2012-05-18 00:49:11:086  320 1ec AU ###########  AU: Initializing Automatic Updates  ###########

    2012-05-18 00:49:11:086  320 1ec AU AU setting next detection timeout to 2012-05-17 16:49:11

    2012-05-18 00:49:11:086  320 1ec AU AU setting next sqm report timeout to 2012-05-17 16:49:11

    2012-05-18 00:49:11:086  320 1ec AU   # Approval type: Pre-download notify (User preference)

    2012-05-18 00:49:11:086  320 1ec AU   # Will interact with non-admins (Non-admins are elevated (User preference))

    2012-05-18 00:49:11:881  320 1ec Report ***********  Report: Initializing static reporting data  ***********

    2012-05-18 00:49:11:881  320 1ec Report   * OS Version = 6.1.7601.1.0.66304

    2012-05-18 00:49:11:881  320 1ec Report   * OS Product Type = 0x00000003

    2012-05-18 00:49:11:913  320 1ec Report   * Computer Brand = Hewlett-Packard

    2012-05-18 00:49:11:913  320 1ec Report   * Computer Model = Presario CQ56 Notebook PC

    2012-05-18 00:49:11:928  320 1ec Report   * Bios Revision = F.18

    2012-05-18 00:49:11:928  320 1ec Report   * Bios Name = Default System BIOS

    2012-05-18 00:49:11:928  320 1ec Report   * Bios Release Date = 2011-04-18T00:00:00

    2012-05-18 00:49:11:928  320 1ec Report   * Locale ID = 2057

    2012-05-18 00:49:11:991  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:11:991  320 1ec AU Initializing featured updates

    2012-05-18 00:49:11:991  320 1ec AU Found 0 cached featured updates

    2012-05-18 00:49:11:991  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:11:991  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:11:991  320 1ec AU AU finished delayed initialization

    2012-05-18 00:49:11:991  320 1ec AU AU setting next sqm report timeout to 2012-05-18 16:49:11

    2012-05-18 00:49:11:991  320 1ec AU #############

    2012-05-18 00:49:11:991  320 1ec AU ## START ##  AU: Search for updates

    2012-05-18 00:49:11:991  320 1ec AU #########

    2012-05-18 00:49:11:991  320 1ec AU   # WARNING: Failed to find updates with error code 8024001F

    2012-05-18 00:49:11:991  320 1ec AU #########

    2012-05-18 00:49:11:991  320 1ec AU ##  END  ##  AU: Search for updates [CallId = {00000000-0000-0000-0000-000000000000}]

    2012-05-18 00:49:11:991  320 1ec AU #############

    2012-05-18 00:49:11:991  320 1ec AU Network connection not detected, subscribing for network reconnect for AU detection to happen

    2012-05-18 00:49:11:991  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:11:991  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:12:006  320 1ec AU Successfully wrote event for AU health state:0

    2012-05-18 00:49:17:061  320 964 Report CWERReporter finishing event handling. (00000000)

    2012-05-18 00:49:18:106  320 1ec AU Network connection established, AU can do detection now

    2012-05-18 00:49:18:106  320 1ec AU #############

    2012-05-18 00:49:18:106  320 1ec AU ## START ##  AU: Search for updates

    2012-05-18 00:49:18:106  320 1ec AU #########

    2012-05-18 00:49:18:262  320 1ec AU <<## SUBMITTED ## AU: Search for updates [CallId = {1965E050-DB3F-482E-819F-E106C947E976}]

    2012-05-18 00:49:18:262  320 964 Agent *************

    2012-05-18 00:49:18:262  320 964 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2012-05-18 00:49:18:262  320 964 Agent *********

    2012-05-18 00:49:18:262  320 964 Agent   * Online = Yes; Ignore download priority = No

    2012-05-18 00:49:18:262  320 964 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

    2012-05-18 00:49:18:262  320 964 Agent   * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service

    2012-05-18 00:49:18:262  320 964 Agent   * Search Scope = {Machine}

    2012-05-18 00:49:18:371  320 964 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-05-18 00:49:18:511  320 964 Misc  Microsoft signed: Yes

    2012-05-18 00:49:35:660  320 964 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:

    2012-05-18 00:49:35:677  320 964 Misc  Microsoft signed: Yes

    2012-05-18 00:49:35:835  320 964 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab

    2012-05-18 00:49:35:835  320 964 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:

    2012-05-18 00:49:35:853  320 964 Misc  Microsoft signed: Yes

    2012-05-18 00:50:06:168  320 964 Misc WARNING: Send failed with hr = 80072f78.

    2012-05-18 00:50:06:169  320 964 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-05-18 00:50:06:169  320 964 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab>. error 0x80072f78

    2012-05-18 00:50:06:169  320 964 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78

    2012-05-18 00:50:06:169  320 964 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f78

    2012-05-18 00:50:06:169  320 964 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f78

    2012-05-18 00:50:36:937  320 964 Misc WARNING: Send failed with hr = 80072f78.

    2012-05-18 00:50:36:937  320 964 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-05-18 00:50:36:937  320 964 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab>. error 0x80072f78

    2012-05-18 00:50:36:937  320 964 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-05-18 00:51:08:232  320 964 Misc WARNING: Send failed with hr = 80072f78.

    2012-05-18 00:51:08:232  320 964 Misc WARNING: SendRequest failed with hr = 80072f78. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>

    2012-05-18 00:51:08:232  320 964 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab>. error 0x80072f78

    2012-05-18 00:51:08:232  320 964 Misc WARNING: WinHttp: DoFileDownload MakeRequest failed. error 0x80072f78

    2012-05-18 00:51:39:448  320 964 Misc WARNING: Send failed with hr = 80072f78.

    TRIED TO FIND A CURRENT CBS LOG, BUT ALL I COULD FIND WAS THIS WHICH GOES UP UNTIL THE UPDATER STOPPED WORKING. COULDN'T FIND ANYTHING SINCE THEN. THIS IS THE LAST BIT OF IT:

    4e35~amd64~~6.1.1.3, Update: 2584146-2_neutral_GDR, Applicable: Applicable, Disposition: Installed

    2012-05-16 15:18:14, Info                  CBS    External EvaluateApplicability, package: Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed

    2012-05-16 15:18:14, Info                  CBS    External EvaluateApplicability, package: Package_for_KB2584146_SP1~31bf3856ad364e35~amd64~~6.1.1.3, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_1_for_KB2584146~31bf3856ad364e35~amd646.1.1.3, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_1_for_KB2584146~31bf3856ad364e35~amd646.1.1.3, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_1_for_KB2584146~31bf3856ad364e35~amd646.1.1.3, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7601.17514, state: Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, disposition state from detectParent: Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: Evaluating package applicability for package Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, applicable state: Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-windows-packager_31bf3856ad364e35_0.0.0.0_none_6e089fb4d145cb84 (6.1.7601.21863), elevation:2, lower version revision holder: 6.1.7601.17727

    2012-05-16 15:18:14, Info                  CBS    Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: amd64_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.21863_none_4c88a4a400a4b4cf, elevate: 2, applicable(true/false): 0

    2012-05-16 15:18:14, Info                  CBS    Appl: Selfupdate, Component: x86_microsoft-windows-packager_31bf3856ad364e35_0.0.0.0_none_11ea043118e85a4e (6.1.7601.21863), elevation:2, lower version revision holder: 6.1.7601.17727

    2012-05-16 15:18:14, Info                  CBS    Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.21863_none_f06a092048474399, elevate: 2, applicable(true/false): 0

    2012-05-16 15:18:14, Info                  CBS    Appl: SelfUpdate detect, component: amd64_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.21863_none_4c88a4a400a4b4cf, elevation: 2, applicable: 0

    2012-05-16 15:18:14, Info                  CBS    Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: NotApplicable, result applicability state: Staged

    2012-05-16 15:18:14, Info                  CBS    Appl: Package: Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, Update: 2584146-1_neutral_LDR, Applicable: NotApplicable, Disposition: Staged

    2012-05-16 15:18:14, Info                  CBS    Appl: Selfupdate, Component: amd64_microsoft-windows-packager_31bf3856ad364e35_0.0.0.0_none_6e089fb4d145cb84 (6.1.7601.17727), elevation:16, lower version revision holder: 6.1.7600.16385

    2012-05-16 15:18:14, Info                  CBS    Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: amd64_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.17727_none_4c2e48b0e7630a9d, elevate: 16, applicable(true/false): 1

    2012-05-16 15:18:14, Info                  CBS    Appl: SelfUpdate detect, component: amd64_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.17727_none_4c2e48b0e7630a9d, elevation: 16, applicable: 1

    2012-05-16 15:18:14, Info                  CBS    Appl: Evaluating applicability block(non detectUpdate part), disposition is: Staged, applicability: Applicable, result applicability state: Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: Package: Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, Update: 2584146-2_neutral_GDR, Applicable: Applicable, Disposition: Installed

    2012-05-16 15:18:14, Info                  CBS    External EvaluateApplicability, package: Package_1_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_2_for_KB2584146~31bf3856ad364e35~amd646.1.1.3, Parent: WinEmb-Application-UX~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_2_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, no parent found, go absent

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_2_for_KB2584146~31bf3856ad364e35~amd646.1.1.3, Parent: WinEmb-Application-UX~31bf3856ad364e35~amd646.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_2_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, no parent found, go absent

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_2_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, disposition state from detectParent: Absent

    2012-05-16 15:18:14, Info                  CBS    Appl: Evaluating package applicability for package Package_2_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, applicable state: Absent

    2012-05-16 15:18:14, Info                  CBS    EvaluateApplicability, package: Package_2_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, Package applicability: Absent.

    2012-05-16 15:18:14, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB2584146_SP1~31bf3856ad364e35~amd64~~6.1.1.3, partially installed (true/false), 0

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd646.1.1.3, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd646.1.1.3, related parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7601.17514, which is not real parent

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd646.1.1.3, parent found: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd646.1.1.3, Parent: WinEmb-Application-UX~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

    2012-05-16 15:18:14, Info                  CBS    Appl: detectParent: package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd64~~6.1.1.3, no parent found, go absent

    2012-05-16 15:18:14, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd64~~6.1.1.3, disposition state from detectParent: Superseded

    2012-05-16 15:18:14, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2584146_RTM~31bf3856ad364e35~amd64~~6.1.1.3, applicable state: Superseded

    2012-05-16 15:18:14, Info                  CBS    EvaluateApplicability, package: Package_for_KB2584146_RTM~31bf3856ad364e35~amd64~~6.1.1.3, Package applicability: Superseded.

    2012-05-16 15:18:14, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB2584146~31bf3856ad364e35~amd64~~6.1.1.3, partially installed (true/false), 0

    2012-05-16 15:28:15, Info                  CBS    Reboot mark refs incremented to: 1

    2012-05-16 15:28:15, Info                  CBS    Scavenge: S

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  4. Anonymous
    2012-06-10T09:38:25+00:00

    You need to copy the CBS log and paste it to your desktop or Documents folder.

    Then open the copied version of the file.

    Here is an >  article  < that also gives instructions on reading and searching the CBS log file.

    ~

    • Do a manual visit to Windows Update with Internet Explorer.

    [ Start > Windows Update or open IE, click Tools, Windows Update ]

    When the installations fail, close IE.

    Now go to Start > Run > type in

    %windir%\windowsupdate.log

    Click OK or press Enter

    Please post the last 40 or so lines of the WindowsUpdate.log

    Scroll down towards the bottom for the latest entries to locate the ərror code(s) associated with the latest failed attempt to download/install.

    Start at the bottom and work your way up to a section that shows an ERROR, WARNING, or FATAL.

    If appropriate copy and paste the last 40 lineas, the ərror codes into this thrəad sosomeone may be able to assist you.

    • On the other hand, you may be able to find the ərror code and other suggestions by searching the forum for it in the find answers here It is at the top of most pages

    • Also check windows folder for file called KB******.log (****** = number of update IE KB896688) and post the contents of the failed update.

    This may provide further clues as to why the update failed.

    How to read the windowsupdate.log file:

    &lt;&lt;http://support.microsoft.com/?kbid=902093>>

    How Do I View/Read the Windowsupdate.log File

    <<http://www.updatexp.com/windows-update-log.html>>

    UTC/GMT is 09:36 on Sunday, June 10, 2012

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