Can't install Windows updates-- error code 80248015

Anonymous
2012-05-21T14:15:05+00:00

error code 80248015 can't install updates.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-05-21T15:17:32+00:00

Verify that the time, date/year & time-zone are set correctly

<<Set the clock>>

Always remember to set a System Restore point before doing any work on your computer.

Rename the Windows Update Softwaredistribution folder

That is what I got when searched around for error 0x80248015

This problem may occur if the Windows Update, Software distribution folder has been corrupted.

 We can refer to the following steps to rename this folder.

Please note that the folder will be re-created the next time we visit the Windows Update site.

  1. Close all the open windows.
  2. Click the "Start" Button, click "All programs", and click "Accessories".
  3. Right-click "Command Prompt" and click "Run as administrator".
  4. In "Administrator: Command Prompt" window, type in " net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder.

  1. Click the "Start" Button, in the "Start Search" box, type in " %windir%" (without the quotes) and press Enter.
  2. In the opened folder, look for the folder named "SoftwareDistribution".
  3. Right-click on the folder, select "Rename" and type " Sdold " (without the quotes) to rename this folder.
  4. Still in "Administrator: Command Prompt" window, type the command " net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started.

Note: If the issue is resolved and you can successfully download and install updates, you can safely delete the SoftwareDistribution.old directory to recover disk space.

The windows update team and other users who regularly read the forum can either share their knowledge or learn from your interaction with us.

UTC/GMT is 15:15 on Monday, May 21, 2012

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

63 additional answers

Sort by: Newest
  1. Anonymous
    2017-12-05T18:01:52+00:00

    ***Thread locked by the moderator since it has already run its course. The efforts of all of the contributors in this thread are very much appreciated. If you're having issues with any Microsoft products or services, feel free to use the **'Participate'*menu to ask a question or just simply click the 'Ask a Question' button on the upper right corner of the page.**

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-12-05T14:02:36+00:00

    Same here. It fixed itself this am when I tried Windows Update (WU) again.

    Indeed, WU had screwed up on Monday am when it searched for updates. I know that because I had turned off my computer on Sunday and turned it on on Monday 6:00am. When I noticed the problem on Monday, the WU window showed that it had searched for updates at 6:01am.

    Thx for your reply.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-12-05T13:31:37+00:00

    I don't know about that  new error code, but when I woke up this morning, Windows Update seems to have been fixed vis-a-vis the Microsoft Update glitch.  I suspect Microsoft sent down a silent patch to W.U. Sunday night/Monday morning and fixed their boo-boo last night.  Remember, patches to the W.U. application itself are independent of the actual Windows fixes.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-12-05T11:41:14+00:00

    I know that ''error code 80248015 can' t install updates''; what I need to know is how to now fix error code 8024402F which was generated after I followed José Antonio's instructions above. Am I better off restoring the old ''SoftwareDistribution'' folder which i had renamed ''Sdold'' according to José Antonio's instructions?

    Was this answer helpful?

    0 comments No comments