Failure configuring Windows update KB2685811

Anonymous
2012-11-16T15:17:43+00:00

On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.

I tried...

Rebooting, F8 and then using repair. It detected no errors.

Installing the patch with the antivirus (Avira free) disabled, which changed nothing.

Downloading the update manually and installing it. Made no difference.

Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858

I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab

I ran it and it detected 2 errors:

[a] Potential Windows update database error detected (0x80070002)

[b] Problem with Background Intelligent Transfer Service (BITS)

I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.

There were a couple of other things I did, but I can't remember exactly what they were...

Any help is appreciated.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-11-16T23:55:33+00:00

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

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  1. Anonymous
    2012-11-20T06:50:08+00:00

    Hi zeppo not a techie so can you go thru how to reset the wmi repository for me in simple terms lol

    And what ever else you turned of too?

    thank you.

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  2. Anonymous
    2012-11-20T07:43:56+00:00

    Hi updates that are problems

    Recommended

    kb2685811

    kb2685813

    Optional

    kb2574819

    kb2592687

    All have been put in the restore update folder until I can get a fix on this windows update problem.

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  3. Anonymous
    2012-11-20T12:47:55+00:00

                    ParisKitty replied on

    I have the exact problem. Have tried to update all week and it fails every time!!! All other updates work.

    I too have this exact problem with XPS M1530 Intel Core 2 Duo, T8300, 4GB, 2.4 GHz, 32 bit.

    I followed the instruction given but it did not correct the issue for me.

    We need a new solution!

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  4. Anonymous
    2012-11-20T13:12:42+00:00
    Same issue with just the one update, ParisKitty's fix just didn't work for me, but I ran the diagnostic tool and received the following errors:<br><br><br> <br><br><br>Issue % within the WARNING category
    # of machines w/ WMI provider CIM registration failures (W)
    Issue % within the ERROR category
    # of machines w/ WMI enumeration errors (E)<br><br><br> <br><br><br>But I just tinker, I have not a clue what these are or if they even matter.

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