Failure configuring Windows update KB2685811

Anonymous
2012-11-16T15:17:43+00:00

On Windows 7 pro x64 with SP1, I've been getting this message when rebooting after installing KB2685811 ("Update for Kernel-Mode Driver Framework version 1.11 for Windows 7 for x64-based Systems"): "Failure configuring Windows update". All updates from last Tuesday (13/Nov/2012) were installed correctly, only this one fails.

I tried...

Rebooting, F8 and then using repair. It detected no errors.

Installing the patch with the antivirus (Avira free) disabled, which changed nothing.

Downloading the update manually and installing it. Made no difference.

Installing KB947821, found here: https://www.microsoft.com/en-us/download/details.aspx?id=20858

I then found a file I had downloaded yesterday (can't remember where from) called windowsupdate.diagcab

I ran it and it detected 2 errors:

[a] Potential Windows update database error detected (0x80070002)

[b] Problem with Background Intelligent Transfer Service (BITS)

I eventually solved [a] and [b] with MicrosoftFixit50202.msi, but not the original problem. I still get the "Failure configuring Windows update" message after rebooting, once the installation reaches 61%.

There were a couple of other things I did, but I can't remember exactly what they were...

Any help is appreciated.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-11-16T23:55:33+00:00

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

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  1. Anonymous
    2013-09-29T18:13:07+00:00

    You're welcome & thanks for your feedback.

    PS: It's "good riddance."  <wink>

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  2. Anonymous
    2013-09-29T18:53:59+00:00

    No problem and thanks for grammatical correction - appreciated!

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  3. Anonymous
    2013-09-29T19:02:34+00:00

    Rob, I have another problem which you maybe able to help me with...

    I've recently uninstalled McAfee and installed Microsoft Security Essentials but now after restartarting, the Windows Firewall in not starting.  I've checked the Service for this and it's set to automatic. If I manually stop then restart it - it comes on OK.  The only thing I can think of is that McAfee was controlling this before and my Laptop still thinks McAfee is in control of it now although I've uninstalled McAfee. Have you come across this type of issue before at all.  Any help would be great!  Thanks, Errol.

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  4. Anonymous
    2013-09-29T22:47:25+00:00

    Rob,

    Ignore that last post regarding the Firewall issue; I've sorted it. 

    Sorry to be a nuisance!

    Cheers,

    Errol.

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