Failure configuring Windows update KB2685811

Reprinting this on Wei Mao's behalf with no warranty, real or implied.  The solution did work for me.

Brilliant!  Thanks a million.  This was getting to the point where it was interfering with my network devices and becoming a serious issue.  Thanks for replying!

On Thu, Jan 3, 2013 at 11:44 AM, Wei Mao <weimao@microsoft.com> wrote:

Hi Matthew,

Your problem seems to be the same as Naomi_D replied on December 18, 2012, on page 8 of the thread. Here is the same suggestion that was given to him:

 

1 - start “command prompt” as administrator

2 - cd \windows\system32\wbem

3 - mofcomp.exe wmi.mof

 

Reboot, try install the update again. If you still have any issue, send me a new cbs.log file.

 

Best Regards,

Wei Mao

 

P.S. the original discussion on the topic: http://answers.microsoft.com/

 

P.P.S. your cbs.log:

2013-01-01 03:18:11, Error                 CSI    00000001@2013/1/1:09:18:11.802 (F) Logged @2013/1/1:09:18:07.231 : [ml:100{50},l:98{49}]"MOF (install online) $(runtime.wbem)\Wdf01000.mof" [gle=0x80004005]

2013-01-01 03:18:11, Error                 CSI    00000002@2013/1/1:09:18:11.802 (F) CMIADAPTER: Inner Error Message from AI HRESULT = 80041002 [Error,Facility=FACILITY_ITF,

[139]"An error occurred while creating object 1 defined on lines 21 - 142:

0X80041002 Class, instance, or property 'EventTrace' was not found.

I also received quite some emails that have the following error message. In this case, I cannot offer much help. Read on to check whether yours is the same:

1. open cbs.log. search for "error " (notice the extra space at the end of it)
2. if you find the following (note: complete message is at the end of this post):

    Info Detected corrupt repository. Trying to Recover data"

    Error MOF (install online) $(runtime.wbem)\Wdf01000.mof

    Error WMI repository data recovery Failed

Then I'm out of luck. The suggestion I’ve given out is to 1) check for virus, and 2) try reset WMI repository.

Some people do report back that they find virus infection and after cleaning it up the update is installed properly. Some others never replied, possibly my suggestion did not help them.

Anyway, from what I have collected, the problem is not caused by the update KB2685811 itself; instead, the problem has already been there before KB2685811 was ever installed. The failure to install only makes the underline WMI corruption problem more visible to the user.

Some other forum or people who is more familiar with WMI might be able to help, but I do not have any contact on my hand. Sorry about that.

There is also no point for Microsoft to re-release a updated KB2685811 as the package itself is not the problem.

As a last resort, the update KB2685811 is categorized as “recommended”, not “important”. Therefore you can safely ignore the installation failure, and hide it in Windows Update list, so that you won’t get notified to install it again and again.

P.S. complete cbs.log:

2013-01-04 23:28:45, Info                  CSI    00000001@2013/1/4:22:28:45.680 [70]"Install (Online) : Detected corrupt repository. Trying to Recover data"

2013-01-04 23:28:46, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Percent progress: 61.

2013-01-04 23:29:25, Error                 CSI    00000002 (F) Logged @2013/1/4:22:28:45.578 : [ml:100{50},l:98{49}]"MOF (install online) $(runtime.wbem)\Wdf01000.mof" [gle=0x80004005]

2013-01-04 23:29:25, Error                 CSI    00000003 (F) Logged @2013/1/4:22:29:25.421 : [ml:138{69},l:136{68}]"Install (Online) : WMI repository data recovery Failed = -2147024770" [gle=0x80004005]

2013-01-04 23:29:28, Error                 CSI    00000004@2013/1/4:22:29:28.873 (F) CMIADAPTER: Inner Error Message from AI HRESULT = HRESULT_FROM_WIN32(ERROR_MOD_NOT_FOUND)  [

[87]"An error occurred while opening the namespace for object 1 defined on lines 21 - 142:

This posting is provided "AS IS" with no warranties, and confers no rights.

Wei. I've been dealing with this since November. I am sending you my CBS file because mine shows a completely different error than any I've seen here. I still cannot install update KB2685811. I'm beyond frustrated at this point. I am about to start a new semester, and I simply cannot have my pc reboot and lose any work that I might leave on screen overnight. Yes it's good form to save and quit, but I shouldn't be FORCED to do it.

I had the same problem and found a solution.

For this update, TEMP file location should be set to default  C:.

I  changed Temp file location from RAM disk to C:\ for this update and it worked.  Thereafter I changed the Temp file location back to RAM disk.

I am having same issue but not  sure what you mean with this, is not the TEMP file location by default C:\Windows\TEMP and "%USERPROFILE%\AppData\Local" I went to system properties and once I hit the advanced tap and Environment Variables that's what I have under system and user variables, but not sure if you have a RAMdisk setup or it that is something that is in windows by default, I am working with a Win7 Home Premium SP1 64bits